# Xero: NZ myIR and Gateway Services are unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-18 22:47 UTC · Resolved: 2020-10-19 05:04 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/1my3mpw95ghb](https://status.xero.com/incidents/1my3mpw95ghb)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-10-19 05:04 UTC: NZ Inland Revenue (IR) has advised that this issue has since been resolved. Due to IR’s changes, you will need to re-authenticate to send information from Xero successfully.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/1my3mpw95ghb · Markdown: https://rewindex.com/company/xero/incidents/1my3mpw95ghb.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/1my3mpw95ghb · Generated 2026-10-18T10:41:14.440Z