# Xero: Global: XPM - users cannot invite staff

> Xero status incident “Global: XPM - users cannot invite staff” on 2024-05-28: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/17rs8yq67pbk
Last updated: 2024-05-28T09:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-28 06:11 UTC · Resolved: 2024-05-28 09:15 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/17rs8yq67pbk](https://status.xero.com/incidents/17rs8yq67pbk)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-05-28 09:15 UTC: Our team has resolved the issue impacting global customers trying to invite staff in Practice Manager. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-05-28 06:11 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/17rs8yq67pbk
- Citation: Xero, “Global: XPM - users cannot invite staff” (2024-05-28 06:11 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/17rs8yq67pbk (CC BY 4.0).
- Markdown link: `[Xero: Global: XPM - users cannot invite staff (2024-05-28)](https://rewindex.com/company/xero/incidents/17rs8yq67pbk)`


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Canonical: https://rewindex.com/company/xero/incidents/17rs8yq67pbk · Markdown: https://rewindex.com/company/xero/incidents/17rs8yq67pbk.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/17rs8yq67pbk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:11.910Z