# Xero: Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero

> Xero status incident “Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero” on 2025-09-11: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/13sk6pljbrn3
Last updated: 2025-09-11T18:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-11 12:20 UTC · Resolved: 2025-09-11 18:36 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/13sk6pljbrn3](https://status.xero.com/incidents/13sk6pljbrn3)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-09-11 18:36 UTC: Our team has resolved the issue impacting customers trying to navigate across multiple products in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-09-11 12:20 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/13sk6pljbrn3
- Citation: Xero, “Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero” (2025-09-11 12:20 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/13sk6pljbrn3 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero (2025-09-11)](https://rewindex.com/company/xero/incidents/13sk6pljbrn3)`


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Canonical: https://rewindex.com/company/xero/incidents/13sk6pljbrn3 · Markdown: https://rewindex.com/company/xero/incidents/13sk6pljbrn3.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/13sk6pljbrn3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:44.605Z