# Xero: Global: Xero Shopify integration - Customers unable to access integration

> Xero status incident “Global: Xero Shopify integration - Customers unable to access integration” on 2024-05-27: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/0zb5s00bvjf1
Last updated: 2024-05-28T00:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-27 23:21 UTC · Resolved: 2024-05-28 00:27 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/0zb5s00bvjf1](https://status.xero.com/incidents/0zb5s00bvjf1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-05-28 00:27 UTC: Our team has resolved the issue impacting global customers trying to access their Shopify integration in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-05-27 23:21 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/0zb5s00bvjf1
- Citation: Xero, “Global: Xero Shopify integration - Customers unable to access integration” (2024-05-27 23:21 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/0zb5s00bvjf1 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Shopify integration - Customers unable to access integration (2024-05-27)](https://rewindex.com/company/xero/incidents/0zb5s00bvjf1)`


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Canonical: https://rewindex.com/company/xero/incidents/0zb5s00bvjf1 · Markdown: https://rewindex.com/company/xero/incidents/0zb5s00bvjf1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/0zb5s00bvjf1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:08:56.778Z