# Xero: Some users are unable to access Xero Business mobile apps on iOS and Android

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-10-14 01:47 UTC · Resolved: 2019-10-14 02:37 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/0xjxcfqsw67t](https://status.xero.com/incidents/0xjxcfqsw67t)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-10-14 02:37 UTC: Our Product Team have resolved the issue that was preventing some users from logging into Xero Business mobile apps on iOS and Android. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/0xjxcfqsw67t · Markdown: https://rewindex.com/company/xero/incidents/0xjxcfqsw67t.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/0xjxcfqsw67t · Generated 2026-10-18T09:59:50.537Z