# Xero: Some Users unable to Process Pay Runs

> Xero status incident “Some Users unable to Process Pay Runs” on 2016-10-10: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/0gsvn1wff1jt
Last updated: 2016-10-11T03:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-10 23:06 UTC · Resolved: 2016-10-11 03:28 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/0gsvn1wff1jt](https://status.xero.com/incidents/0gsvn1wff1jt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-10-11 03:28 UTC: Our Product Team have resolved the issue that was preventing users processing Pay Runs in Xero. Please accept our apologies for the inconvenience this has caused you today. Please let us know if you still have any issues processing Pay Runs and we'll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2016-10-10 23:06 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/0gsvn1wff1jt
- Citation: Xero, “Some Users unable to Process Pay Runs” (2016-10-10 23:06 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/0gsvn1wff1jt (CC BY 4.0).
- Markdown link: `[Xero: Some Users unable to Process Pay Runs (2016-10-10)](https://rewindex.com/company/xero/incidents/0gsvn1wff1jt)`


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Canonical: https://rewindex.com/company/xero/incidents/0gsvn1wff1jt · Markdown: https://rewindex.com/company/xero/incidents/0gsvn1wff1jt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/0gsvn1wff1jt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:06.269Z