# Xero: Global: Xero Checkout - Customers are receiving errors when attempting to purchase Xero Subscriptions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-19 01:54 UTC · Resolved: 2025-04-19 02:23 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/0gdwty7x4705](https://status.xero.com/incidents/0gdwty7x4705)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-04-19 02:23 UTC: Our team has resolved the issue impacting customers trying to purchase subscriptions. We apologise for any inconvenience this has caused. This issue was caused by an expired AWS certificate.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/0gdwty7x4705 · Markdown: https://rewindex.com/company/xero/incidents/0gdwty7x4705.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/0gdwty7x4705 · Generated 2026-10-18T09:45:52.745Z