# Xero: Global: Hubdoc - Customers may be experiencing errors publishing documents

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-10 21:43 UTC · Resolved: 2024-09-10 22:17 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/0bjb8nltz252](https://status.xero.com/incidents/0bjb8nltz252)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-09-10 22:17 UTC: Our team has resolved the issue impacting customers trying to publish documents in Hubdoc. This was caused by a problem with documents in the system that were blocking the rest from being published. The team released a fix to unblock the queue and we apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/0bjb8nltz252 · Markdown: https://rewindex.com/company/xero/incidents/0bjb8nltz252.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/0bjb8nltz252 · Generated 2026-10-18T10:42:09.375Z