# Xero: Global: Errors in Xero HQ client list and Bank Reconciliation page

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-27 13:54 UTC · Resolved: 2025-05-27 15:48 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/09wcfs9fhks7](https://status.xero.com/incidents/09wcfs9fhks7)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-05-27 15:48 UTC: Our team has resolved the issue causing some customers to experience errors when trying to load the client list in Xero HQ and the Bank Reconciliation page. This was due to an error experienced by a third-party provider which they were able to resolve. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/09wcfs9fhks7 · Markdown: https://rewindex.com/company/xero/incidents/09wcfs9fhks7.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/09wcfs9fhks7 · Generated 2026-10-18T10:42:16.184Z