# Xero: Some customers are receiving an error when accessing Reports in Xero

> Xero status incident “Some customers are receiving an error when accessing Reports in Xero” on 2019-05-15: impact minor (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/03g90yf1w7zm
Last updated: 2019-05-15T00:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-15 00:32 UTC · Resolved: 2019-05-15 00:47 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/03g90yf1w7zm](https://status.xero.com/incidents/03g90yf1w7zm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-05-15 00:47 UTC: Our Product Team have resolved the issue that was preventing users from accessing Reports in Xero. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2019-05-15 00:32 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/03g90yf1w7zm
- Citation: Xero, “Some customers are receiving an error when accessing Reports in Xero” (2019-05-15 00:32 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/03g90yf1w7zm (CC BY 4.0).
- Markdown link: `[Xero: Some customers are receiving an error when accessing Reports in Xero (2019-05-15)](https://rewindex.com/company/xero/incidents/03g90yf1w7zm)`


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Canonical: https://rewindex.com/company/xero/incidents/03g90yf1w7zm · Markdown: https://rewindex.com/company/xero/incidents/03g90yf1w7zm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/03g90yf1w7zm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:43.509Z