# Xero in December 2025: incidents, uptime and changes

> Xero in December 2025: 5 incidents on its status page (3 major or critical), 99.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/12
Last updated: 2026-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 3
- By vendor impact label: major 3, minor 1, none 1
- Uptime (vendor-reported): 99.21% free of major/critical incidents, 98.48% free of any incident; outage time 5 h 51 min, incident time 11 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/xero/2025/11.md) · Next: [January 2026](https://rewindex.com/company/xero/2026/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Bills - Some customers are unable to access Bills](https://rewindex.com/company/xero/incidents/jycpshsy6tbg.md) | major | 2025-12-01 19:08 UTC | 2025-12-01 19:36 UTC | 28 min | resolved |
| [Global: SyftX - Customers receiving an error](https://rewindex.com/company/xero/incidents/57mmrc7691p3.md) | major | 2025-12-03 09:30 UTC | 2025-12-03 14:35 UTC | 5.1 h | resolved |
| [Global: XPM - Some customers are unable to access XPM](https://rewindex.com/company/xero/incidents/24xj0py6g42f.md) | major | 2025-12-08 22:45 UTC | 2025-12-08 23:03 UTC | 18 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Bills - Some customers are unable to access Bills](https://rewindex.com/company/xero/incidents/jycpshsy6tbg.md) | major | 2025-12-01 19:08 UTC | 2025-12-01 19:36 UTC | 28 min | resolved |
| [Global: SyftX - Customers receiving an error](https://rewindex.com/company/xero/incidents/57mmrc7691p3.md) | major | 2025-12-03 09:30 UTC | 2025-12-03 14:35 UTC | 5.1 h | resolved |
| [United Kingdom: HMRC - Issues connecting to HMRC](https://rewindex.com/company/xero/incidents/6mypnwgyf8y8.md) | none | 2025-12-03 14:09 UTC | 2025-12-03 14:55 UTC | 46 min | resolved |
| [Global: XPM - Some customers are unable to access XPM](https://rewindex.com/company/xero/incidents/24xj0py6g42f.md) | major | 2025-12-08 22:45 UTC | 2025-12-08 23:03 UTC | 18 min | resolved |
| [South Africa - Some customers may be experiencing issues when accessing parts of Xero](https://rewindex.com/company/xero/incidents/crbgn44w679y.md) | minor | 2025-12-10 16:03 UTC | 2025-12-10 21:27 UTC | 5.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] IR System Maintenance](https://rewindex.com/company/xero/incidents/b0r4bnytfdcj.md) | maintenance | 2025-12-05 17:00 UTC | 2025-12-07 19:30 UTC | 2 d | resolved |
| [\[Scheduled\] Hubdoc: Scheduled Maintenance](https://rewindex.com/company/xero/incidents/xdpbw24z5v8q.md) | maintenance | 2025-12-06 15:00 UTC | 2025-12-06 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HMRC system maintenance](https://rewindex.com/company/xero/incidents/cf4g1bc47h59.md) | maintenance | 2025-12-13 16:15 UTC | 2025-12-15 09:30 UTC | 41 h | resolved |

## Cite this

Xero posted 5 status incidents in December 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/12
- Citation: Xero, “Xero in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2025 (2025-12-01)](https://rewindex.com/company/xero/2025/12)`


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Canonical: https://rewindex.com/company/xero/2025/12 · Markdown: https://rewindex.com/company/xero/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:14.864Z