# Xero in October 2025: incidents, uptime and changes

> Xero in October 2025: 6 incidents on its status page (4 major or critical), 96.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/10
Last updated: 2025-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 2
- Uptime (vendor-reported): 96.21% free of major/critical incidents, 95.84% free of any incident; outage time 28 h 8 min, incident time 30 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2025](https://rewindex.com/company/xero/2025/09.md) · Next: [November 2025](https://rewindex.com/company/xero/2025/11.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [AU: Bills - Some customers are unable to make batch payments](https://rewindex.com/company/xero/incidents/5qc2jjt9pbp6.md) | major | 2025-10-17 02:07 UTC | 2025-10-17 02:48 UTC | 41 min | resolved |
| [Global: Some customers are experiencing errors and slowness when accessing Xero](https://rewindex.com/company/xero/incidents/8q1vxrlwpkcp.md) | major | 2025-10-20 07:06 UTC | 2025-10-21 08:50 UTC | 26 h | resolved |
| [Global: Payroll - We are aware some customers are currently experiencing errors in Payroll](https://rewindex.com/company/xero/incidents/ymxw124f611b.md) | major | 2025-10-30 01:13 UTC | 2025-10-30 02:23 UTC | 1.2 h | resolved |
| [Global: Fixed Assets - We are aware customers are experiencing errors when accessing Fixed Assets](https://rewindex.com/company/xero/incidents/lnhpmw386km0.md) | major | 2025-10-31 01:51 UTC | 2025-10-31 02:24 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Hubdoc - Some customers are experiencing delays in publishing documents](https://rewindex.com/company/xero/incidents/5rzwswk7ktqz.md) | minor | 2025-10-01 07:02 UTC | 2025-10-01 09:28 UTC | 2.4 h | resolved |
| [AU: Bills - Some customers are unable to make batch payments](https://rewindex.com/company/xero/incidents/5qc2jjt9pbp6.md) | major | 2025-10-17 02:07 UTC | 2025-10-17 02:48 UTC | 41 min | resolved |
| [Global: Some customers are experiencing errors and slowness when accessing Xero](https://rewindex.com/company/xero/incidents/8q1vxrlwpkcp.md) | major | 2025-10-20 07:06 UTC | 2025-10-21 08:50 UTC | 26 h | resolved |
| [Global: Some customers are experiencing errors and slowness when accessing Xero](https://rewindex.com/company/xero/incidents/mgx5p65qhwl1.md) | minor | 2025-10-27 10:48 UTC | 2025-10-27 11:09 UTC | 21 min | resolved |
| [Global: Payroll - We are aware some customers are currently experiencing errors in Payroll](https://rewindex.com/company/xero/incidents/ymxw124f611b.md) | major | 2025-10-30 01:13 UTC | 2025-10-30 02:23 UTC | 1.2 h | resolved |
| [Global: Fixed Assets - We are aware customers are experiencing errors when accessing Fixed Assets](https://rewindex.com/company/xero/incidents/lnhpmw386km0.md) | major | 2025-10-31 01:51 UTC | 2025-10-31 02:24 UTC | 33 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Inland Revenue Department IRD) Planned Maintenance](https://rewindex.com/company/xero/incidents/nn6gdbltf753.md) | maintenance | 2025-10-04 08:00 UTC | 2025-10-05 02:00 UTC | 18 h | resolved |

## Cite this

Xero posted 6 status incidents in October 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/10
- Citation: Xero, “Xero in October 2025” (2025-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/10 (CC BY 4.0).
- Markdown link: `[Xero: Xero in October 2025 (2025-10-01)](https://rewindex.com/company/xero/2025/10)`


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Canonical: https://rewindex.com/company/xero/2025/10 · Markdown: https://rewindex.com/company/xero/2025/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:11.763Z