# Xero in July 2025: incidents, uptime and changes

> Xero in July 2025: 9 incidents on its status page (4 major or critical), 99.12% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/07
Last updated: 2025-08-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 2
- By vendor impact label: major 4, minor 3, none 2
- Uptime (vendor-reported): 99.12% free of major/critical incidents, 98.57% free of any incident; outage time 6 h 32 min, incident time 10 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2025](https://rewindex.com/company/xero/2025/06.md) · Next: [August 2025](https://rewindex.com/company/xero/2025/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Reporting- some customers may be experiencing an issue running report](https://rewindex.com/company/xero/incidents/plkc222tgfqd.md) | major | 2025-07-02 23:37 UTC | 2025-07-03 00:02 UTC | 25 min | resolved |
| [AU: Tax - Customers are receiving an error when attempting to interact with the ATO. This will impact lodgements, prelodge, prefill, STP, BAS and NOA services.](https://rewindex.com/company/xero/incidents/3wqn7w4gt6ht.md) | major | 2025-07-28 23:27 UTC | 2025-07-29 02:43 UTC | 3.3 h | resolved |
| [AU: Tax - Some customers are receiving an error when attempting to access BAS and Annual Tax in Xero](https://rewindex.com/company/xero/incidents/fh8xdzfglpn6.md) | major | 2025-07-29 05:32 UTC | 2025-07-29 07:09 UTC | 1.6 h | resolved |
| [Global: Expenses - Some customers are receiving errors when processing batch payments and uploading receipts](https://rewindex.com/company/xero/incidents/kh3c8jdwm944.md) | major | 2025-07-29 18:19 UTC | 2025-07-29 19:33 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Reporting- some customers may be experiencing an issue running report](https://rewindex.com/company/xero/incidents/plkc222tgfqd.md) | major | 2025-07-02 23:37 UTC | 2025-07-03 00:02 UTC | 25 min | resolved |
| [Global: Login - new customers may be unable to log into Xero, or create new organisations.](https://rewindex.com/company/xero/incidents/1kkn4r7d1gn4.md) | none | 2025-07-03 03:46 UTC | 2025-07-03 07:20 UTC | 3.6 h | resolved |
| [AU: Tax - Customers are receiving an error when attempting to pre-lodge income tax returns](https://rewindex.com/company/xero/incidents/28z6jg0wlbbn.md) | minor | 2025-07-09 06:26 UTC | 2025-07-09 08:28 UTC | 2.0 h | resolved |
| [NZ: Tax - some customers received errors creating or editing a tax return or payment](https://rewindex.com/company/xero/incidents/klf8xbyyymgk.md) | minor | 2025-07-21 22:00 UTC | 2025-07-21 22:00 UTC | 0 min | resolved |
| [Global: Xero - Customers may be experiencing errors in Xero](https://rewindex.com/company/xero/incidents/yf3pr9x65shs.md) | none | 2025-07-22 19:30 UTC | 2025-07-22 19:48 UTC | 18 min | resolved |
| [AU: Tax - Customers are receiving an error when attempting to interact with the ATO. This will impact lodgements, prelodge, prefill, STP, BAS and NOA services.](https://rewindex.com/company/xero/incidents/3wqn7w4gt6ht.md) | major | 2025-07-28 23:27 UTC | 2025-07-29 02:43 UTC | 3.3 h | resolved |
| [AU: Tax - Some customers are receiving an error when attempting to access BAS and Annual Tax in Xero](https://rewindex.com/company/xero/incidents/fh8xdzfglpn6.md) | major | 2025-07-29 05:32 UTC | 2025-07-29 07:09 UTC | 1.6 h | resolved |
| [Global: Expenses - Some customers are receiving errors when processing batch payments and uploading receipts](https://rewindex.com/company/xero/incidents/kh3c8jdwm944.md) | major | 2025-07-29 18:19 UTC | 2025-07-29 19:33 UTC | 1.2 h | resolved |
| [Global: Invoicing - Sending Invoices via mobile app](https://rewindex.com/company/xero/incidents/rwmrnn590cjx.md) | minor | 2025-07-31 08:26 UTC | 2025-07-31 10:28 UTC | 2.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HMRC system maintenance (MTD VAT)](https://rewindex.com/company/xero/incidents/x7nhdpy1881x.md) | maintenance | 2025-07-12 04:40 UTC | 2025-07-13 21:50 UTC | 41 h | resolved |
| [\[Scheduled\] Crezco - Planned maintenance](https://rewindex.com/company/xero/incidents/kyc5ypkjhg1w.md) | maintenance | 2025-07-13 00:00 UTC | 2025-07-13 02:00 UTC | 2.0 h | resolved |

## Cite this

Xero posted 9 status incidents in July 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/07
- Citation: Xero, “Xero in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2025 (2025-07-01)](https://rewindex.com/company/xero/2025/07)`


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Canonical: https://rewindex.com/company/xero/2025/07 · Markdown: https://rewindex.com/company/xero/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:40.844Z