# Xero in April 2025: incidents, uptime and changes

> Xero in April 2025: 3 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 3
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.40% free of any incident; outage time 29 min, incident time 4 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/xero/2025/03.md) · Next: [May 2025](https://rewindex.com/company/xero/2025/05.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Xero Checkout - Customers are receiving errors when attempting to purchase Xero Subscriptions](https://rewindex.com/company/xero/incidents/0gdwty7x4705.md) | major | 2025-04-19 01:54 UTC | 2025-04-19 02:23 UTC | 29 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Xero Practice Manager - customers may be experiencing slowness](https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1.md) | minor | 2025-04-01 01:31 UTC | 2025-04-01 03:16 UTC | 1.8 h | resolved |
| [Global: Xero Checkout - Customers are receiving errors when attempting to purchase Xero Subscriptions](https://rewindex.com/company/xero/incidents/0gdwty7x4705.md) | major | 2025-04-19 01:54 UTC | 2025-04-19 02:23 UTC | 29 min | resolved |
| [Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools](https://rewindex.com/company/xero/incidents/5wdjswg5w4g2.md) | minor | 2025-04-22 06:10 UTC | 2025-04-22 07:01 UTC | 51 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Xero - Planned maintenance](https://rewindex.com/company/xero/incidents/jrm9z5k0lnph.md) | maintenance | 2025-04-12 18:00 UTC | 2025-04-12 18:02 UTC | 2 min | resolved |
| [\[Scheduled\] Crezco - Planned maintenance](https://rewindex.com/company/xero/incidents/wm9n3rwv7bmq.md) | maintenance | 2025-04-17 23:00 UTC | 2025-04-18 23:00 UTC | 24 h | resolved |
| [\[Scheduled\] Xero - Planned maintenance](https://rewindex.com/company/xero/incidents/p1lqpy1sghhx.md) | maintenance | 2025-04-19 18:00 UTC | 2025-04-19 18:02 UTC | 2 min | resolved |

## Cite this

Xero posted 3 status incidents in April 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/04
- Citation: Xero, “Xero in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/04 (CC BY 4.0).
- Markdown link: `[Xero: Xero in April 2025 (2025-04-01)](https://rewindex.com/company/xero/2025/04)`


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Canonical: https://rewindex.com/company/xero/2025/04 · Markdown: https://rewindex.com/company/xero/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:38:28.652Z