# Xero in February 2025: incidents, uptime and changes

> Xero in February 2025: 7 incidents on its status page (3 major or critical), 99.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 3
- By vendor impact label: major 3, minor 1, none 3
- Uptime (vendor-reported): 99.59% free of major/critical incidents, 99.35% free of any incident; outage time 2 h 44 min, incident time 4 h 21 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/xero/2025/01.md) · Next: [March 2025](https://rewindex.com/company/xero/2025/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Australia: Document Packs - customers are experiencing an error when requesting signatures](https://rewindex.com/company/xero/incidents/20y3zqm7flf7.md) | major | 2025-02-04 23:59 UTC | 2025-02-05 02:06 UTC | 2.1 h | resolved |
| [Global: Xero Dashboard - Customers are unable to view bank accounts](https://rewindex.com/company/xero/incidents/rk6q1frcrfjg.md) | major | 2025-02-18 01:45 UTC | 2025-02-18 01:51 UTC | 6 min | resolved |
| [Global: Navigation - customers experiencing issues navigating Xero](https://rewindex.com/company/xero/incidents/tsdpbbmv7swz.md) | major | 2025-02-27 23:55 UTC | 2025-02-28 00:26 UTC | 31 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Australia: Document Packs - customers are experiencing an error when requesting signatures](https://rewindex.com/company/xero/incidents/20y3zqm7flf7.md) | major | 2025-02-04 23:59 UTC | 2025-02-05 02:06 UTC | 2.1 h | resolved |
| [Global: Xero Central - customers unable to access Xero Central](https://rewindex.com/company/xero/incidents/gm9x8jxdysxv.md) | none | 2025-02-16 08:30 UTC | 2025-02-16 08:30 UTC | 0 min | resolved |
| [Global: Xero Dashboard - Customers are unable to view bank accounts](https://rewindex.com/company/xero/incidents/rk6q1frcrfjg.md) | major | 2025-02-18 01:45 UTC | 2025-02-18 01:51 UTC | 6 min | resolved |
| [Global: Xero Files - Issues accessing files](https://rewindex.com/company/xero/incidents/x8r9273x1h61.md) | minor | 2025-02-18 11:08 UTC | 2025-02-18 12:45 UTC | 1.6 h | resolved |
| [Global: Xero Central - Customers were Unable to Access Xero Central](https://rewindex.com/company/xero/incidents/m1pqslw1fx7j.md) | none | 2025-02-20 21:06 UTC | 2025-02-20 21:38 UTC | 32 min | resolved |
| [Global: Xero Central - Some customers are Unable to Access Xero Central](https://rewindex.com/company/xero/incidents/m3sdt8237l2v.md) | none | 2025-02-20 22:17 UTC | 2025-02-20 23:40 UTC | 1.4 h | resolved |
| [Global: Navigation - customers experiencing issues navigating Xero](https://rewindex.com/company/xero/incidents/tsdpbbmv7swz.md) | major | 2025-02-27 23:55 UTC | 2025-02-28 00:26 UTC | 31 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Superannuation AU - SuperChoice Maintenance](https://rewindex.com/company/xero/incidents/yh40k6mr9r3f.md) | maintenance | 2025-02-07 09:00 UTC | 2025-02-08 23:00 UTC | 38 h | resolved |
| [\[Scheduled\] Xero Central - Maintenance](https://rewindex.com/company/xero/incidents/0wlncxd65z6v.md) | maintenance | 2025-02-16 06:45 UTC | 2025-02-16 08:45 UTC | 2.0 h | resolved |
| [\[Scheduled\] UK VAT - maintenance](https://rewindex.com/company/xero/incidents/dllk5j1t5r8g.md) | maintenance | 2025-02-16 21:00 UTC | 2025-02-16 22:00 UTC | 1.0 h | resolved |

## Cite this

Xero posted 7 status incidents in February 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/02
- Citation: Xero, “Xero in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/02 (CC BY 4.0).
- Markdown link: `[Xero: Xero in February 2025 (2025-02-01)](https://rewindex.com/company/xero/2025/02)`


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Canonical: https://rewindex.com/company/xero/2025/02 · Markdown: https://rewindex.com/company/xero/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:47.167Z