# Xero in September 2024: incidents, uptime and changes > Xero in September 2024: 14 incidents on its status page (7 major or critical), 98.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages. Canonical: https://rewindex.com/company/xero/2024/09 Last updated: 2024-10-01T00:00:00Z - Incidents posted: 14 (major/critical: 7) · Maintenance: 1 - By vendor impact label: critical 1, major 6, minor 7 - Uptime (vendor-reported): 98.26% free of major/critical incidents, 93.88% free of any incident; outage time 12 h 28 min, incident time 44 h 3 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [August 2024](https://rewindex.com/company/xero/2024/08.md) · Next: [October 2024](https://rewindex.com/company/xero/2024/10.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: XPM - customers may be experiencing errors logging in to Practice Manager](https://rewindex.com/company/xero/incidents/qgltx7qvqr7r.md) | critical | 2024-09-28 07:09 UTC | 2024-09-28 08:15 UTC | 1.1 h | resolved | | [Global: Hubdoc - users may be experiencing slowness and performance issues](https://rewindex.com/company/xero/incidents/cv219yxnw6k5.md) | major | 2024-09-04 13:41 UTC | 2024-09-04 15:45 UTC | 2.1 h | resolved | | [Global: Xero - Some customers may be experiencing slowness across Xero](https://rewindex.com/company/xero/incidents/qfndvs8y3csc.md) | major | 2024-09-04 22:10 UTC | 2024-09-05 01:26 UTC | 3.3 h | resolved | | [Global: Hubdoc - Customers may be experiencing errors publishing documents](https://rewindex.com/company/xero/incidents/0bjb8nltz252.md) | major | 2024-09-10 21:43 UTC | 2024-09-10 22:17 UTC | 34 min | resolved | | [Australia: Xero Me - customers unable to create timesheets in Xero Me.](https://rewindex.com/company/xero/incidents/gmwwk75q1vr7.md) | major | 2024-09-17 21:28 UTC | 2024-09-18 00:45 UTC | 3.3 h | resolved | | [AU: Payroll - Customers receiving error messages](https://rewindex.com/company/xero/incidents/m8l6jc45ykly.md) | major | 2024-09-26 08:35 UTC | 2024-09-26 09:16 UTC | 41 min | resolved | | [Global: Invoicing - some customers cannot access invoicing](https://rewindex.com/company/xero/incidents/lfsm8y5phpb7.md) | major | 2024-09-30 21:04 UTC | 2024-09-30 22:34 UTC | 1.5 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: Hubdoc - users may be experiencing slowness and performance issues](https://rewindex.com/company/xero/incidents/cv219yxnw6k5.md) | major | 2024-09-04 13:41 UTC | 2024-09-04 15:45 UTC | 2.1 h | resolved | | [Global: Xero - Some customers may be experiencing slowness across Xero](https://rewindex.com/company/xero/incidents/qfndvs8y3csc.md) | major | 2024-09-04 22:10 UTC | 2024-09-05 01:26 UTC | 3.3 h | resolved | | [Global: Xero - some customers may be experiencing slowness across Xero](https://rewindex.com/company/xero/incidents/nmyqz6lsqwpt.md) | minor | 2024-09-10 00:49 UTC | 2024-09-10 01:14 UTC | 25 min | resolved | | [Global: Hubdoc - Customers may be experiencing errors publishing documents](https://rewindex.com/company/xero/incidents/0bjb8nltz252.md) | major | 2024-09-10 21:43 UTC | 2024-09-10 22:17 UTC | 34 min | resolved | | [Global: Contacts - some customers may have experienced an error accessing Contacts](https://rewindex.com/company/xero/incidents/pqsb9zg243vf.md) | minor | 2024-09-17 01:30 UTC | 2024-09-17 01:30 UTC | 0 min | resolved | | [Australia: Xero Me - customers unable to create timesheets in Xero Me.](https://rewindex.com/company/xero/incidents/gmwwk75q1vr7.md) | major | 2024-09-17 21:28 UTC | 2024-09-18 00:45 UTC | 3.3 h | resolved | | [Global: Quotes - some customers may be experiencing a blank page when viewing a Quote](https://rewindex.com/company/xero/incidents/bm66g97ntbxb.md) | minor | 2024-09-20 10:36 UTC | 2024-09-20 21:38 UTC | 11 h | resolved | | [Global: Quotes - some customers might be unable to open Quotes](https://rewindex.com/company/xero/incidents/1qscv9zsq36l.md) | minor | 2024-09-22 20:59 UTC | 2024-09-23 04:14 UTC | 7.3 h | resolved | | [AU: Payroll - Customers receiving error messages](https://rewindex.com/company/xero/incidents/m8l6jc45ykly.md) | major | 2024-09-26 08:35 UTC | 2024-09-26 09:16 UTC | 41 min | resolved | | [Global: Xero - Some customers may be experiencing errors in Xero](https://rewindex.com/company/xero/incidents/vfzvyg4v8tb3.md) | minor | 2024-09-26 12:15 UTC | 2024-09-26 13:05 UTC | 50 min | resolved | | [Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive](https://rewindex.com/company/xero/incidents/qcwxngqjkzyg.md) | minor | 2024-09-26 18:49 UTC | 2024-09-27 01:54 UTC | 7.1 h | resolved | | [Global: XPM - customers may be experiencing errors logging in to Practice Manager](https://rewindex.com/company/xero/incidents/qgltx7qvqr7r.md) | critical | 2024-09-28 07:09 UTC | 2024-09-28 08:15 UTC | 1.1 h | resolved | | [Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive](https://rewindex.com/company/xero/incidents/w8s37l7p91jy.md) | minor | 2024-09-30 00:45 UTC | 2024-09-30 05:43 UTC | 5.0 h | resolved | | [Global: Invoicing - some customers cannot access invoicing](https://rewindex.com/company/xero/incidents/lfsm8y5phpb7.md) | major | 2024-09-30 21:04 UTC | 2024-09-30 22:34 UTC | 1.5 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] UK Corporate Tax - Companies House maintenance](https://rewindex.com/company/xero/incidents/vy4lcty3l4vx.md) | maintenance | 2024-09-14 07:00 UTC | 2024-09-14 11:00 UTC | 4.0 h | resolved | ## Cite this Xero posted 14 status incidents in September 2024 (7 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/xero/2024/09 - Citation: Xero, “Xero in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2024/09 (CC BY 4.0). - Markdown link: `[Xero: Xero in September 2024 (2024-09-01)](https://rewindex.com/company/xero/2024/09)` --- Canonical: https://rewindex.com/company/xero/2024/09 · Markdown: https://rewindex.com/company/xero/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:41.848Z