# Xero in February 2024: incidents, uptime and changes > Xero in February 2024: 17 incidents on its status page (4 major or critical), 99.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages. Canonical: https://rewindex.com/company/xero/2024/02 Last updated: 2024-03-01T00:00:00Z - Incidents posted: 17 (major/critical: 4) · Maintenance: 3 - By vendor impact label: critical 1, major 3, minor 11, none 2 - Uptime (vendor-reported): 99.31% free of major/critical incidents, 96.40% free of any incident; outage time 4 h 44 min, incident time 25 h 1 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [January 2024](https://rewindex.com/company/xero/2024/01.md) · Next: [March 2024](https://rewindex.com/company/xero/2024/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: Reports - Customers are unable to load Reports](https://rewindex.com/company/xero/incidents/c6y8rpgtqt2y.md) | critical | 2024-02-23 03:04 UTC | 2024-02-23 03:41 UTC | 37 min | resolved | | [Global: XPM - Customers may experience a delay in receiving XPM email invites](https://rewindex.com/company/xero/incidents/rbhjhbg9s1vy.md) | major | 2024-02-01 00:55 UTC | 2024-02-01 03:22 UTC | 2.5 h | resolved | | [AU: AU Tax - Customers unable to access PLS/ELS Management](https://rewindex.com/company/xero/incidents/r101cgf3gx55.md) | major | 2024-02-19 23:15 UTC | 2024-02-20 00:08 UTC | 53 min | resolved | | [AU: XPM - Some customers are unable to login to XPM](https://rewindex.com/company/xero/incidents/fd8vzmk1bwcb.md) | major | 2024-02-26 03:55 UTC | 2024-02-26 04:42 UTC | 47 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Global: XPM - Customers may experience a delay in receiving XPM email invites](https://rewindex.com/company/xero/incidents/rbhjhbg9s1vy.md) | major | 2024-02-01 00:55 UTC | 2024-02-01 03:22 UTC | 2.5 h | resolved | | [Global: Fixed Assets - Some users may experience performance issues](https://rewindex.com/company/xero/incidents/dv7038y40cpn.md) | minor | 2024-02-02 01:05 UTC | 2024-02-02 05:05 UTC | 4.0 h | resolved | | [Global: Fixed Assets - Errors when running depreciation](https://rewindex.com/company/xero/incidents/yjb4t3c6vmr6.md) | minor | 2024-02-08 23:45 UTC | 2024-02-09 01:13 UTC | 1.5 h | resolved | | [AU: BAS - Activity Statement Issues](https://rewindex.com/company/xero/incidents/c5qnrjk3935y.md) | minor | 2024-02-12 03:18 UTC | 2024-02-12 04:22 UTC | 1.1 h | resolved | | [Xero HQ - changes to client access are delayed](https://rewindex.com/company/xero/incidents/p8qw5nmy6yky.md) | minor | 2024-02-14 21:08 UTC | 2024-02-15 03:34 UTC | 6.4 h | resolved | | [Global: XPM & Xero HQ - Degraded Performance](https://rewindex.com/company/xero/incidents/mmvrxq65yxk5.md) | minor | 2024-02-15 02:37 UTC | 2024-02-15 04:45 UTC | 2.1 h | resolved | | [Hubdoc - some customers currently experiencing issues](https://rewindex.com/company/xero/incidents/xggz299781zn.md) | minor | 2024-02-16 03:34 UTC | 2024-02-16 05:08 UTC | 1.6 h | resolved | | [Global: Xero Practice Manager - Performance issues](https://rewindex.com/company/xero/incidents/km4mg4r86dj5.md) | none | 2024-02-18 22:39 UTC | 2024-02-18 22:39 UTC | 0 min | resolved | | [AU: AU Tax - Customers unable to access PLS/ELS Management](https://rewindex.com/company/xero/incidents/r101cgf3gx55.md) | major | 2024-02-19 23:15 UTC | 2024-02-20 00:08 UTC | 53 min | resolved | | [NZ and AU: Xero Tax - Customers may be experiencing intermittent errors](https://rewindex.com/company/xero/incidents/7ms13cw0x3s9.md) | minor | 2024-02-22 00:48 UTC | 2024-02-22 02:52 UTC | 2.1 h | resolved | | [Global: XPM - Customers may be unable to access XPM](https://rewindex.com/company/xero/incidents/48hjd39t1lxz.md) | minor | 2024-02-22 01:07 UTC | 2024-02-22 02:13 UTC | 1.1 h | resolved | | [Global: Reports - Customers are unable to load Reports](https://rewindex.com/company/xero/incidents/c6y8rpgtqt2y.md) | critical | 2024-02-23 03:04 UTC | 2024-02-23 03:41 UTC | 37 min | resolved | | [AU: XPM - Some customers are unable to login to XPM](https://rewindex.com/company/xero/incidents/fd8vzmk1bwcb.md) | major | 2024-02-26 03:55 UTC | 2024-02-26 04:42 UTC | 47 min | resolved | | [Global: Invoicing - Some customers are experiencing errors](https://rewindex.com/company/xero/incidents/843pyf0mv50q.md) | minor | 2024-02-27 03:44 UTC | 2024-02-27 04:12 UTC | 28 min | resolved | | [NZ: XPM - Customers experiencing errors in XPM](https://rewindex.com/company/xero/incidents/jympz5ztykc2.md) | minor | 2024-02-27 19:22 UTC | 2024-02-27 20:42 UTC | 1.3 h | resolved | | [Global: Files - Customers receiving errors when uploading/downloading files](https://rewindex.com/company/xero/incidents/yq6pmb98h0pn.md) | none | 2024-02-27 19:49 UTC | 2024-02-27 19:49 UTC | 0 min | resolved | | [Australia: AU Tax - Some users are unable to load Tax Returns](https://rewindex.com/company/xero/incidents/yt9wdkvnxsv8.md) | minor | 2024-02-28 01:31 UTC | 2024-02-28 02:13 UTC | 42 min | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Expenses System Maintenance](https://rewindex.com/company/xero/incidents/svpm6mnvrfwf.md) | maintenance | 2024-02-10 21:00 UTC | 2024-02-10 21:30 UTC | 30 min | resolved | | [\[Scheduled\] HMRC system maintenance](https://rewindex.com/company/xero/incidents/tgyjrd4f27sj.md) | maintenance | 2024-02-18 06:00 UTC | 2024-02-18 23:45 UTC | 18 h | resolved | | [\[Scheduled\] IRD System Maintenance](https://rewindex.com/company/xero/incidents/z2gqdfk3rt2f.md) | maintenance | 2024-02-28 08:00 UTC | 2024-02-28 13:00 UTC | 5.0 h | resolved | ## Cite this Xero posted 17 status incidents in February 2024 (4 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/xero/2024/02 - Citation: Xero, “Xero in February 2024” (2024-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2024/02 (CC BY 4.0). - Markdown link: `[Xero: Xero in February 2024 (2024-02-01)](https://rewindex.com/company/xero/2024/02)` --- Canonical: https://rewindex.com/company/xero/2024/02 · Markdown: https://rewindex.com/company/xero/2024/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:53.996Z