# Xero in March 2023: incidents, uptime and changes

> Xero in March 2023: 17 incidents on its status page (2 major or critical), 99.56% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2023/03
Last updated: 2023-04-01T00:00:00Z

- Incidents posted: 17 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 10, none 5
- Uptime (vendor-reported): 99.56% free of major/critical incidents, 97.02% free of any incident; outage time 3 h 13 min, incident time 22 h 10 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2023](https://rewindex.com/company/xero/2023/02.md) · Next: [April 2023](https://rewindex.com/company/xero/2023/04.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UK: Errors accessing MTD VAT and MTD ITSA](https://rewindex.com/company/xero/incidents/90pnvw9z23y5.md) | major | 2023-03-15 12:07 UTC | 2023-03-15 14:56 UTC | 2.8 h | resolved |
| [Global: Errors when accessing Xero](https://rewindex.com/company/xero/incidents/lnkcqfct0wm5.md) | major | 2023-03-27 10:36 UTC | 2023-03-27 11:00 UTC | 24 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Editing and creating transactions - Trend Micro extension causing issues for some customers](https://rewindex.com/company/xero/incidents/s50nk5ntv5dt.md) | none | 2023-03-02 03:17 UTC | 2023-03-02 09:04 UTC | 5.8 h | resolved |
| [Reporting - customers unable to export reports when being copied/edited from a published report](https://rewindex.com/company/xero/incidents/s84s7jh0p2fc.md) | minor | 2023-03-02 19:23 UTC | 2023-03-02 22:07 UTC | 2.7 h | resolved |
| [Global: Login - Some customers unable to login to Xero](https://rewindex.com/company/xero/incidents/b021dndn1p8z.md) | none | 2023-03-03 22:34 UTC | 2023-03-03 22:34 UTC | 0 min | resolved |
| [Global: WFM - Some customers are unable to export an invoice into Xero](https://rewindex.com/company/xero/incidents/g14nv99pyzc0.md) | minor | 2023-03-07 03:42 UTC | 2023-03-07 05:21 UTC | 1.6 h | resolved |
| [Global: Intermittent issues in Xero](https://rewindex.com/company/xero/incidents/10k2qnd3brxv.md) | none | 2023-03-07 21:38 UTC | 2023-03-07 21:51 UTC | 13 min | resolved |
| [Global: XPM - Some customers are experiencing issues](https://rewindex.com/company/xero/incidents/25qf79f7f6ql.md) | minor | 2023-03-07 23:56 UTC | 2023-03-08 00:57 UTC | 1.0 h | resolved |
| [AU: Payroll - Users unable to set up Single Touch Payroll (STP)](https://rewindex.com/company/xero/incidents/zwwd96ypvcmz.md) | minor | 2023-03-09 05:23 UTC | 2023-03-09 06:46 UTC | 1.4 h | resolved |
| [Xero HQ - Client list taking around 20 minutes to update](https://rewindex.com/company/xero/incidents/hh86lltzx5nd.md) | minor | 2023-03-15 02:20 UTC | 2023-03-15 04:23 UTC | 2.0 h | resolved |
| [UK: Errors accessing MTD VAT and MTD ITSA](https://rewindex.com/company/xero/incidents/90pnvw9z23y5.md) | major | 2023-03-15 12:07 UTC | 2023-03-15 14:56 UTC | 2.8 h | resolved |
| [NZ, AU, UK Payroll - Currently a delay sending emails with files attached](https://rewindex.com/company/xero/incidents/h37y40k63xlx.md) | none | 2023-03-16 00:21 UTC | 2023-03-16 01:16 UTC | 55 min | resolved |
| [NZ & AU: Customers unable to see "Send as E-invoice" toggle](https://rewindex.com/company/xero/incidents/r5f73zdzmmc9.md) | minor | 2023-03-20 03:39 UTC | 2023-03-20 05:52 UTC | 2.2 h | resolved |
| [Global: Error message when managing subscription](https://rewindex.com/company/xero/incidents/bybjr32y8qtj.md) | minor | 2023-03-20 10:32 UTC | 2023-03-20 12:14 UTC | 1.7 h | resolved |
| [XPM - custom fields are not updating](https://rewindex.com/company/xero/incidents/0jhbmgyt55zz.md) | minor | 2023-03-22 00:08 UTC | 2023-03-22 03:14 UTC | 3.1 h | resolved |
| [Reporting - Multiple errors](https://rewindex.com/company/xero/incidents/md53qrnj1lgb.md) | minor | 2023-03-22 23:29 UTC | 2023-03-23 01:42 UTC | 2.2 h | resolved |
| [Xero Payroll - customers experiencing issues throughout product](https://rewindex.com/company/xero/incidents/7qndj2gx1k34.md) | none | 2023-03-23 06:26 UTC | 2023-03-23 06:26 UTC | 0 min | resolved |
| [Global: Errors when accessing Xero](https://rewindex.com/company/xero/incidents/lnkcqfct0wm5.md) | major | 2023-03-27 10:36 UTC | 2023-03-27 11:00 UTC | 24 min | resolved |
| [Payroll - Some users are unable to access Payroll](https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy.md) | minor | 2023-03-29 00:24 UTC | 2023-03-29 01:17 UTC | 53 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for Bank Feeds Form Applications](https://rewindex.com/company/xero/incidents/l705sdn76nhc.md) | maintenance | 2023-03-05 17:00 UTC | 2023-03-05 18:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Upcoming maintenance - Hubdoc](https://rewindex.com/company/xero/incidents/qs90897g49ck.md) | maintenance | 2023-03-11 19:01 UTC | 2023-03-11 20:01 UTC | 1.0 h | resolved |

## Cite this

Xero posted 17 status incidents in March 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2023/03
- Citation: Xero, “Xero in March 2023” (2023-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2023/03 (CC BY 4.0).
- Markdown link: `[Xero: Xero in March 2023 (2023-03-01)](https://rewindex.com/company/xero/2023/03)`


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Canonical: https://rewindex.com/company/xero/2023/03 · Markdown: https://rewindex.com/company/xero/2023/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:38:29.471Z