# Xero in December 2022: incidents, uptime and changes

> Xero in December 2022: 14 incidents on its status page (4 major or critical), 99.14% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/12
Last updated: 2023-01-01T00:00:00Z

- Incidents posted: 14 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 9, none 1
- Uptime (vendor-reported): 99.14% free of major/critical incidents, 67.45% free of any incident; outage time 6 h 23 min, incident time 10.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2022](https://rewindex.com/company/xero/2022/11.md) · Next: [January 2023](https://rewindex.com/company/xero/2023/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [XPM - customers unable to add time entries](https://rewindex.com/company/xero/incidents/kh7627sfmc0y.md) | major | 2022-12-09 02:48 UTC | 2022-12-09 03:27 UTC | 39 min | resolved |
| [A browser extension is currently blocking customers from accessing certain parts of Xero](https://rewindex.com/company/xero/incidents/ynkkr1kgxbvp.md) | major | 2022-12-13 01:56 UTC | 2022-12-13 05:45 UTC | 3.8 h | resolved |
| [Xero Mobile - users unable to send invoices on Xero Mobile App](https://rewindex.com/company/xero/incidents/gcgv2kjkw9w9.md) | major | 2022-12-20 03:42 UTC | 2022-12-20 05:12 UTC | 1.5 h | resolved |
| [Xero HQ - client list is down](https://rewindex.com/company/xero/incidents/xzzhhmqqhjbt.md) | major | 2022-12-20 21:47 UTC | 2022-12-20 22:12 UTC | 25 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some newly invited NZ users unable to accept invitations into XPM accounts](https://rewindex.com/company/xero/incidents/tz8wqrbpdh6v.md) | minor | 2022-12-01 23:32 UTC | 2022-12-02 06:20 UTC | 6.8 h | resolved |
| [Some customers not receiving Xero emails](https://rewindex.com/company/xero/incidents/p54nnllr9y2l.md) | none | 2022-12-02 19:06 UTC | 2022-12-02 21:51 UTC | 2.8 h | resolved |
| [AU: Payroll - Performance issues loading the employee taxes tab](https://rewindex.com/company/xero/incidents/kp5mv3pnddk4.md) | minor | 2022-12-06 00:34 UTC | 2022-12-06 04:51 UTC | 4.3 h | resolved |
| [A browser extension is currently blocking customers from accessing certain parts of Xero](https://rewindex.com/company/xero/incidents/srgvtdcfv4vh.md) | minor | 2022-12-06 01:17 UTC | 2022-12-07 04:57 UTC | 28 h | resolved |
| [UK: VAT MTD - Unable to connect to MTD](https://rewindex.com/company/xero/incidents/grkcbjgs2xpm.md) | minor | 2022-12-08 14:47 UTC | 2022-12-09 21:22 UTC | 31 h | resolved |
| [XPM - customers unable to add time entries](https://rewindex.com/company/xero/incidents/kh7627sfmc0y.md) | major | 2022-12-09 02:48 UTC | 2022-12-09 03:27 UTC | 39 min | resolved |
| [Projects - users may not see recent edits](https://rewindex.com/company/xero/incidents/s4strsq2rdyb.md) | minor | 2022-12-12 02:05 UTC | 2022-12-12 03:28 UTC | 1.4 h | resolved |
| [A browser extension is currently blocking customers from accessing certain parts of Xero](https://rewindex.com/company/xero/incidents/ynkkr1kgxbvp.md) | major | 2022-12-13 01:56 UTC | 2022-12-13 05:45 UTC | 3.8 h | resolved |
| [Xero HQ Client List - not loading for customers](https://rewindex.com/company/xero/incidents/msrsfrxccrgb.md) | minor | 2022-12-14 01:28 UTC | 2022-12-14 02:47 UTC | 1.3 h | resolved |
| [United Kingdom: Tax - Issues with HMRC Tax Reporting](https://rewindex.com/company/xero/incidents/ssx1jr6s1vv6.md) | minor | 2022-12-14 10:16 UTC | 2022-12-14 12:07 UTC | 1.9 h | resolved |
| [UK Open Banking customers unable to create or manually renew bank feeds](https://rewindex.com/company/xero/incidents/5x1l5d78pvtf.md) | minor | 2022-12-19 17:33 UTC | 2022-12-28 23:06 UTC | 9 d | resolved |
| [Xero Mobile - users unable to send invoices on Xero Mobile App](https://rewindex.com/company/xero/incidents/gcgv2kjkw9w9.md) | major | 2022-12-20 03:42 UTC | 2022-12-20 05:12 UTC | 1.5 h | resolved |
| [Xero HQ - client list is down](https://rewindex.com/company/xero/incidents/xzzhhmqqhjbt.md) | major | 2022-12-20 21:47 UTC | 2022-12-20 22:12 UTC | 25 min | resolved |
| [Customers experiencing issues accessing Xero, and general slowness across the platform](https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt.md) | minor | 2022-12-20 22:30 UTC | 2022-12-21 09:58 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for MTD VAT & MTD ITSA Service](https://rewindex.com/company/xero/incidents/vc0s6mdb4cxw.md) | maintenance | 2022-12-09 17:00 UTC | 2022-12-13 17:00 UTC | 4 d | resolved |

## Cite this

Xero posted 14 status incidents in December 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/12
- Citation: Xero, “Xero in December 2022” (2022-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2022 (2022-12-01)](https://rewindex.com/company/xero/2022/12)`


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Canonical: https://rewindex.com/company/xero/2022/12 · Markdown: https://rewindex.com/company/xero/2022/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:38:25.281Z