# Xero in November 2022: incidents, uptime and changes

> Xero in November 2022: 22 incidents on its status page (11 major or critical), 93.78% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/11
Last updated: 2022-12-01T00:00:00Z

- Incidents posted: 22 (major/critical: 11) · Maintenance: 1
- By vendor impact label: critical 4, major 7, minor 9, none 2
- Uptime (vendor-reported): 93.78% free of major/critical incidents, 90.95% free of any incident; outage time 44 h 46 min, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2022](https://rewindex.com/company/xero/2022/10.md) · Next: [December 2022](https://rewindex.com/company/xero/2022/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Practice Manager - Unavailable for some users](https://rewindex.com/company/xero/incidents/kjdmrd5l5bdk.md) | critical | 2022-11-04 02:41 UTC | 2022-11-04 03:10 UTC | 29 min | resolved |
| [XPM and AU Tax are unavailable](https://rewindex.com/company/xero/incidents/33h4yjry5xxj.md) | critical | 2022-11-08 06:11 UTC | 2022-11-08 06:39 UTC | 28 min | resolved |
| [Xero Mobile Accounting app - Unavailable for some users](https://rewindex.com/company/xero/incidents/md1kv9lw43vd.md) | critical | 2022-11-15 23:16 UTC | 2022-11-16 00:22 UTC | 1.1 h | resolved |
| [XPM and AU Tax unavailable](https://rewindex.com/company/xero/incidents/lpm3ysk2zffc.md) | critical | 2022-11-23 06:08 UTC | 2022-11-23 08:16 UTC | 2.1 h | resolved |
| [Bills - Customers unable to edit payments](https://rewindex.com/company/xero/incidents/55v2vwm0nr45.md) | major | 2022-11-08 01:05 UTC | 2022-11-08 06:22 UTC | 5.3 h | resolved |
| [Malaysia and Singapore customers may be unable to access Bills to Pay](https://rewindex.com/company/xero/incidents/yc0mlypqr0nz.md) | major | 2022-11-08 03:48 UTC | 2022-11-09 02:21 UTC | 23 h | resolved |
| [Some customers unable to login to Hubdoc Mobile App](https://rewindex.com/company/xero/incidents/hpqrrstqw5br.md) | major | 2022-11-09 22:19 UTC | 2022-11-10 06:02 UTC | 7.7 h | resolved |
| [UK: Bank Accounts - Error when loading](https://rewindex.com/company/xero/incidents/3dphxvfc5mfg.md) | major | 2022-11-10 15:57 UTC | 2022-11-10 18:57 UTC | 3.0 h | resolved |
| [Projects tab isn currently not accessible via the Navigation Bar](https://rewindex.com/company/xero/incidents/8p1lszgpn51m.md) | major | 2022-11-14 01:15 UTC | 2022-11-14 01:29 UTC | 14 min | resolved |
| [Some Hubdoc users are unable to login](https://rewindex.com/company/xero/incidents/xrn000nzpyh3.md) | major | 2022-11-21 21:33 UTC | 2022-11-21 23:08 UTC | 1.6 h | resolved |
| [Customers experiencing issues with new Projects reports](https://rewindex.com/company/xero/incidents/pfl6hm19zf6s.md) | major | 2022-11-23 23:15 UTC | 2022-11-24 02:30 UTC | 3.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Practice Manager - Unavailable for some users](https://rewindex.com/company/xero/incidents/kjdmrd5l5bdk.md) | critical | 2022-11-04 02:41 UTC | 2022-11-04 03:10 UTC | 29 min | resolved |
| [WFM customers experiencing degraded performance](https://rewindex.com/company/xero/incidents/162w02j18ky1.md) | minor | 2022-11-06 20:58 UTC | 2022-11-06 21:30 UTC | 32 min | resolved |
| [Changes in Quotes not being successfully imported to Xero Projects](https://rewindex.com/company/xero/incidents/xgrvqxjm7zt5.md) | minor | 2022-11-07 00:29 UTC | 2022-11-07 07:14 UTC | 6.8 h | resolved |
| [Customers experiencing general slowness in Xero Bills](https://rewindex.com/company/xero/incidents/1w8s54xcnrpb.md) | none | 2022-11-07 22:00 UTC | 2022-11-07 22:00 UTC | 0 min | resolved |
| [Bills - Customers unable to edit payments](https://rewindex.com/company/xero/incidents/55v2vwm0nr45.md) | major | 2022-11-08 01:05 UTC | 2022-11-08 06:22 UTC | 5.3 h | resolved |
| [Malaysia and Singapore customers may be unable to access Bills to Pay](https://rewindex.com/company/xero/incidents/yc0mlypqr0nz.md) | major | 2022-11-08 03:48 UTC | 2022-11-09 02:21 UTC | 23 h | resolved |
| [XPM and AU Tax are unavailable](https://rewindex.com/company/xero/incidents/33h4yjry5xxj.md) | critical | 2022-11-08 06:11 UTC | 2022-11-08 06:39 UTC | 28 min | resolved |
| [Some customers are unable to use Pay with AirWallex and Pay with Wise](https://rewindex.com/company/xero/incidents/m0z5w8nhcv63.md) | minor | 2022-11-09 00:16 UTC | 2022-11-09 03:51 UTC | 3.6 h | resolved |
| [Customers experiencing slow performance in Xero](https://rewindex.com/company/xero/incidents/4dlg670c5gg7.md) | minor | 2022-11-09 00:51 UTC | 2022-11-09 03:50 UTC | 3.0 h | resolved |
| [Some customers are unable to use Pay with AirWallex and Pay with Wise](https://rewindex.com/company/xero/incidents/4bvx8mnt82qb.md) | minor | 2022-11-09 22:18 UTC | 2022-11-10 02:31 UTC | 4.2 h | resolved |
| [Some customers unable to login to Hubdoc Mobile App](https://rewindex.com/company/xero/incidents/hpqrrstqw5br.md) | major | 2022-11-09 22:19 UTC | 2022-11-10 06:02 UTC | 7.7 h | resolved |
| [UK: Bank Accounts - Error when loading](https://rewindex.com/company/xero/incidents/3dphxvfc5mfg.md) | major | 2022-11-10 15:57 UTC | 2022-11-10 18:57 UTC | 3.0 h | resolved |
| [Projects tab isn currently not accessible via the Navigation Bar](https://rewindex.com/company/xero/incidents/8p1lszgpn51m.md) | major | 2022-11-14 01:15 UTC | 2022-11-14 01:29 UTC | 14 min | resolved |
| [Some customers unable to access Xero Practice Manager](https://rewindex.com/company/xero/incidents/1fp16l0bl5bw.md) | minor | 2022-11-15 06:43 UTC | 2022-11-15 07:34 UTC | 51 min | resolved |
| [Xero Mobile Accounting app - Unavailable for some users](https://rewindex.com/company/xero/incidents/md1kv9lw43vd.md) | critical | 2022-11-15 23:16 UTC | 2022-11-16 00:22 UTC | 1.1 h | resolved |
| [AU Tax and XPM degraded performance](https://rewindex.com/company/xero/incidents/mb67t7wp3zrk.md) | minor | 2022-11-18 00:13 UTC | 2022-11-18 00:27 UTC | 14 min | resolved |
| [Some Hubdoc users are unable to login](https://rewindex.com/company/xero/incidents/xrn000nzpyh3.md) | major | 2022-11-21 21:33 UTC | 2022-11-21 23:08 UTC | 1.6 h | resolved |
| [Global: Yodlee based bank feed connections](https://rewindex.com/company/xero/incidents/32mqc4g6sb1f.md) | minor | 2022-11-22 10:18 UTC | 2022-11-22 13:11 UTC | 2.9 h | resolved |
| [XPM and AU Tax unavailable](https://rewindex.com/company/xero/incidents/lpm3ysk2zffc.md) | critical | 2022-11-23 06:08 UTC | 2022-11-23 08:16 UTC | 2.1 h | resolved |
| [Customers experiencing issues with new Projects reports](https://rewindex.com/company/xero/incidents/pfl6hm19zf6s.md) | major | 2022-11-23 23:15 UTC | 2022-11-24 02:30 UTC | 3.3 h | resolved |
| [XPM and AU Tax users unable to access clients and search](https://rewindex.com/company/xero/incidents/ls81bzr604xx.md) | minor | 2022-11-25 02:51 UTC | 2022-11-25 10:28 UTC | 7.6 h | resolved |
| [Multiple Xero products unavailable for a short period of time](https://rewindex.com/company/xero/incidents/m6ywf4xb9vxd.md) | none | 2022-11-29 21:51 UTC | 2022-11-29 21:51 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Inland Revenue Authority of Singapore (IRAS) planned outage](https://rewindex.com/company/xero/incidents/ngrd9v0s94dy.md) | maintenance | 2022-11-05 18:00 UTC | 2022-11-06 04:02 UTC | 10 h | resolved |

## Cite this

Xero posted 22 status incidents in November 2022 (11 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/11
- Citation: Xero, “Xero in November 2022” (2022-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2022 (2022-11-01)](https://rewindex.com/company/xero/2022/11)`


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Canonical: https://rewindex.com/company/xero/2022/11 · Markdown: https://rewindex.com/company/xero/2022/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:05.287Z