# Xero in October 2022: incidents, uptime and changes

> Xero in October 2022: 11 incidents on its status page (4 major or critical), 87.41% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/10
Last updated: 2022-11-01T00:00:00Z

- Incidents posted: 11 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 6, none 1
- Uptime (vendor-reported): 87.41% free of major/critical incidents, 85.88% free of any incident; outage time 3.9 days, incident time 4.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2022](https://rewindex.com/company/xero/2022/09.md) · Next: [November 2022](https://rewindex.com/company/xero/2022/11.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New Zealand GST - Direct customers unable to connect to IRD](https://rewindex.com/company/xero/incidents/c0vvtzcgr4m7.md) | critical | 2022-10-09 20:02 UTC | 2022-10-09 21:18 UTC | 1.3 h | resolved |
| [NZ GST - Invalid date errors when submitting some GST returns](https://rewindex.com/company/xero/incidents/q3trqcdl1fy2.md) | major | 2022-10-10 04:00 UTC | 2022-10-13 22:07 UTC | 4 d | resolved |
| [XPM currently unavailable](https://rewindex.com/company/xero/incidents/6jp7qq0phfyj.md) | major | 2022-10-13 02:08 UTC | 2022-10-13 02:36 UTC | 28 min | resolved |
| [Xero HQ  - Customers are currently unable to invite staff members](https://rewindex.com/company/xero/incidents/x51lv700l6mv.md) | major | 2022-10-30 23:39 UTC | 2022-10-31 01:52 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Contacts - Unavailable for some customers in Xero](https://rewindex.com/company/xero/incidents/fb332z1bswsn.md) | minor | 2022-10-06 04:29 UTC | 2022-10-06 05:28 UTC | 59 min | resolved |
| [Advanced Accounting menu - Unavailable for some customers](https://rewindex.com/company/xero/incidents/d2x0q1w7thth.md) | minor | 2022-10-06 21:30 UTC | 2022-10-06 23:41 UTC | 2.2 h | resolved |
| [New Zealand GST - Direct customers unable to connect to IRD](https://rewindex.com/company/xero/incidents/c0vvtzcgr4m7.md) | critical | 2022-10-09 20:02 UTC | 2022-10-09 21:18 UTC | 1.3 h | resolved |
| [NZ GST - Invalid date errors when submitting some GST returns](https://rewindex.com/company/xero/incidents/q3trqcdl1fy2.md) | major | 2022-10-10 04:00 UTC | 2022-10-13 22:07 UTC | 4 d | resolved |
| [AU: Connected BAS - some customers unable to access Connected BAS](https://rewindex.com/company/xero/incidents/gl7sp68q3vln.md) | none | 2022-10-12 02:00 UTC | 2022-10-12 02:00 UTC | 0 min | resolved |
| [XPM currently unavailable](https://rewindex.com/company/xero/incidents/6jp7qq0phfyj.md) | major | 2022-10-13 02:08 UTC | 2022-10-13 02:36 UTC | 28 min | resolved |
| [Payment services - some payments via Airwallex, Wise and NAB are failing](https://rewindex.com/company/xero/incidents/cfh77mldmr9z.md) | minor | 2022-10-18 01:31 UTC | 2022-10-18 02:32 UTC | 1.0 h | resolved |
| [AU: Payroll - Customers are unable to access the Payroll settings and Auto Super tab](https://rewindex.com/company/xero/incidents/wh8vxb74ntk3.md) | minor | 2022-10-25 23:28 UTC | 2022-10-26 01:56 UTC | 2.5 h | resolved |
| [Xero Practice Manager - Customers experiencing performance issues](https://rewindex.com/company/xero/incidents/f24lsq93rh5t.md) | minor | 2022-10-27 01:17 UTC | 2022-10-27 04:22 UTC | 3.1 h | resolved |
| [Xero HQ  - Customers are currently unable to invite staff members](https://rewindex.com/company/xero/incidents/x51lv700l6mv.md) | major | 2022-10-30 23:39 UTC | 2022-10-31 01:52 UTC | 2.2 h | resolved |
| [Global: Purchase Orders - Some customers receiving errors](https://rewindex.com/company/xero/incidents/k0j60vmfsvmw.md) | minor | 2022-10-31 12:30 UTC | 2022-10-31 14:12 UTC | 1.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] IRD planned outage](https://rewindex.com/company/xero/incidents/0dbdvm7nq8pp.md) | maintenance | 2022-10-07 08:00 UTC | 2022-10-09 08:00 UTC | 2 d | resolved |

## Cite this

Xero posted 11 status incidents in October 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/10
- Citation: Xero, “Xero in October 2022” (2022-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/10 (CC BY 4.0).
- Markdown link: `[Xero: Xero in October 2022 (2022-10-01)](https://rewindex.com/company/xero/2022/10)`


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Canonical: https://rewindex.com/company/xero/2022/10 · Markdown: https://rewindex.com/company/xero/2022/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:32.969Z