# Xero in September 2022: incidents, uptime and changes

> Xero in September 2022: 8 incidents on its status page (3 major or critical), 99.46% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 4, none 1
- Uptime (vendor-reported): 99.46% free of major/critical incidents, 97.74% free of any incident; outage time 3 h 51 min, incident time 16 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/xero/2022/08.md) · Next: [October 2022](https://rewindex.com/company/xero/2022/10.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Practice Manager (XPM) - customers are unable to access XPM](https://rewindex.com/company/xero/incidents/fjgjz8l70qnd.md) | critical | 2022-09-21 07:23 UTC | 2022-09-21 07:41 UTC | 18 min | resolved |
| [Hubdoc - Customers are unable to login](https://rewindex.com/company/xero/incidents/7j3nflp60r5w.md) | critical | 2022-09-23 02:18 UTC | 2022-09-23 03:22 UTC | 1.1 h | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/955hht4td2x8.md) | major | 2022-09-01 18:29 UTC | 2022-09-01 20:58 UTC | 2.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero - a subset of customers are unable to access Xero](https://rewindex.com/company/xero/incidents/rsgkx56tfq1r.md) | none | 2022-09-01 00:02 UTC | 2022-09-01 00:02 UTC | 0 min | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/955hht4td2x8.md) | major | 2022-09-01 18:29 UTC | 2022-09-01 20:58 UTC | 2.5 h | resolved |
| [Superannuation page not loading](https://rewindex.com/company/xero/incidents/lz93zzz6g2ck.md) | minor | 2022-09-05 00:14 UTC | 2022-09-05 01:16 UTC | 1.0 h | resolved |
| [Global customers - changes made in Xero Projects aren't flowing through to specific reports.](https://rewindex.com/company/xero/incidents/tbkqcyqk9vsg.md) | minor | 2022-09-08 20:12 UTC | 2022-09-08 22:14 UTC | 2.0 h | resolved |
| [Xero Practice Manager (XPM) - customers are unable to access XPM](https://rewindex.com/company/xero/incidents/fjgjz8l70qnd.md) | critical | 2022-09-21 07:23 UTC | 2022-09-21 07:41 UTC | 18 min | resolved |
| [Hubdoc - Customers are unable to login](https://rewindex.com/company/xero/incidents/7j3nflp60r5w.md) | critical | 2022-09-23 02:18 UTC | 2022-09-23 03:22 UTC | 1.1 h | resolved |
| [Hubdoc - Performance issues](https://rewindex.com/company/xero/incidents/qshmxwpknclx.md) | minor | 2022-09-23 04:14 UTC | 2022-09-23 04:27 UTC | 13 min | resolved |
| [Expenses - Currently unavailable for customers](https://rewindex.com/company/xero/incidents/89kqqwkpnscx.md) | minor | 2022-09-28 03:46 UTC | 2022-09-28 12:51 UTC | 9.1 h | resolved |

## Cite this

Xero posted 8 status incidents in September 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/09
- Citation: Xero, “Xero in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/09 (CC BY 4.0).
- Markdown link: `[Xero: Xero in September 2022 (2022-09-01)](https://rewindex.com/company/xero/2022/09)`


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Canonical: https://rewindex.com/company/xero/2022/09 · Markdown: https://rewindex.com/company/xero/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:01:26.177Z