# Xero in May 2022: incidents, uptime and changes

> Xero in May 2022: 5 incidents on its status page (2 major or critical), 96.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 96.91% free of major/critical incidents, 96.03% free of any incident; outage time 22 h 59 min, incident time 29 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/xero/2022/04.md) · Next: [June 2022](https://rewindex.com/company/xero/2022/06.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing issues loading Xero Dashboard](https://rewindex.com/company/xero/incidents/clw62f0lgkwk.md) | major | 2022-05-09 21:58 UTC | 2022-05-10 01:04 UTC | 3.1 h | resolved |
| [Some Users are experiencing issues accessing Global Search](https://rewindex.com/company/xero/incidents/1wnms2mfgh4q.md) | major | 2022-05-11 05:19 UTC | 2022-05-12 01:12 UTC | 20 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Android users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile apps](https://rewindex.com/company/xero/incidents/t4kx81gmkg2h.md) | minor | 2022-05-03 00:28 UTC | 2022-05-03 04:38 UTC | 4.2 h | resolved |
| [Some users are experiencing issues loading Xero Dashboard](https://rewindex.com/company/xero/incidents/clw62f0lgkwk.md) | major | 2022-05-09 21:58 UTC | 2022-05-10 01:04 UTC | 3.1 h | resolved |
| [Xero HQ - Potential access issue](https://rewindex.com/company/xero/incidents/kj4rvcq4c1wd.md) | none | 2022-05-10 22:52 UTC | 2022-05-10 23:44 UTC | 52 min | resolved |
| [Some Users are experiencing issues accessing Global Search](https://rewindex.com/company/xero/incidents/1wnms2mfgh4q.md) | major | 2022-05-11 05:19 UTC | 2022-05-12 01:12 UTC | 20 h | resolved |
| [Employees are not able to be invited into My Payroll](https://rewindex.com/company/xero/incidents/rfm8d3zq97rg.md) | minor | 2022-05-23 23:08 UTC | 2022-05-24 01:27 UTC | 2.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for Xero Conversion Toolbox (XCT) & Data Import Tool (DIT)](https://rewindex.com/company/xero/incidents/w2619yb2fg4c.md) | maintenance | 2022-05-29 17:01 UTC | 2022-05-29 19:00 UTC | 2.0 h | resolved |

## Cite this

Xero posted 5 status incidents in May 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/05
- Citation: Xero, “Xero in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/05 (CC BY 4.0).
- Markdown link: `[Xero: Xero in May 2022 (2022-05-01)](https://rewindex.com/company/xero/2022/05)`


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Canonical: https://rewindex.com/company/xero/2022/05 · Markdown: https://rewindex.com/company/xero/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:32.420Z