# Xero in January 2022: incidents, uptime and changes

> Xero in January 2022: 7 incidents on its status page (1 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2022/01
Last updated: 2022-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 5
- By vendor impact label: major 1, minor 6
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 97.67% free of any incident; outage time 52 min, incident time 17 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2021](https://rewindex.com/company/xero/2021/12.md) · Next: [February 2022](https://rewindex.com/company/xero/2022/02.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to access Xero Practice Manager](https://rewindex.com/company/xero/incidents/tflmlv8tpkqt.md) | major | 2022-01-20 21:10 UTC | 2022-01-20 22:02 UTC | 52 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/vbydcgjdr1c3.md) | minor | 2022-01-04 11:26 UTC | 2022-01-04 12:46 UTC | 1.3 h | resolved |
| [Users are currently experiencing issues accessing Expenses in Xero](https://rewindex.com/company/xero/incidents/zsk6kdp21qqv.md) | minor | 2022-01-11 00:16 UTC | 2022-01-11 01:52 UTC | 1.6 h | resolved |
| [Users are currently experiencing issues uploading to the Files library and the Email to Bills feature in Xero](https://rewindex.com/company/xero/incidents/zhck1q8cbsn3.md) | minor | 2022-01-13 23:39 UTC | 2022-01-14 06:28 UTC | 6.8 h | resolved |
| [Users may be experiencing issues with loading BAS in Xero](https://rewindex.com/company/xero/incidents/52pdd8nyclfd.md) | minor | 2022-01-20 03:36 UTC | 2022-01-20 08:37 UTC | 5.0 h | resolved |
| [Unable to access Xero Practice Manager](https://rewindex.com/company/xero/incidents/tflmlv8tpkqt.md) | major | 2022-01-20 21:10 UTC | 2022-01-20 22:02 UTC | 52 min | resolved |
| [Users are currently experiencing performance issues with Xero Payroll](https://rewindex.com/company/xero/incidents/2rmz81w61s3x.md) | minor | 2022-01-25 00:17 UTC | 2022-01-25 01:32 UTC | 1.3 h | resolved |
| [Some users are unable to access some pages within Xero](https://rewindex.com/company/xero/incidents/wsc2f3j78tsh.md) | minor | 2022-01-31 22:11 UTC | 2022-01-31 22:37 UTC | 26 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for MTD ITSA and MTD VAT](https://rewindex.com/company/xero/incidents/rdfl9p67ptxy.md) | maintenance | 2022-01-14 16:00 UTC | 2022-01-17 11:00 UTC | 3 d | resolved |
| [\[Scheduled\] Xero Bank Feeds and Payables system maintenance](https://rewindex.com/company/xero/incidents/f8d2gv9yrwk6.md) | maintenance | 2022-01-22 18:00 UTC | 2022-01-22 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Xero Bank Feeds system maintenance](https://rewindex.com/company/xero/incidents/fk55mr605qw3.md) | maintenance | 2022-01-23 00:00 UTC | 2022-01-23 01:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] AutoPay system maintenance](https://rewindex.com/company/xero/incidents/353x4pym75s5.md) | maintenance | 2022-01-28 19:00 UTC | 2022-01-28 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Xero API Bank Feeds system maintenance](https://rewindex.com/company/xero/incidents/84rn0mr9gp88.md) | maintenance | 2022-01-29 18:00 UTC | 2022-01-29 19:00 UTC | 1.0 h | resolved |

## Cite this

Xero posted 7 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2022/01
- Citation: Xero, “Xero in January 2022” (2022-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2022/01 (CC BY 4.0).
- Markdown link: `[Xero: Xero in January 2022 (2022-01-01)](https://rewindex.com/company/xero/2022/01)`


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Canonical: https://rewindex.com/company/xero/2022/01 · Markdown: https://rewindex.com/company/xero/2022/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:44.499Z