# Xero in November 2021: incidents, uptime and changes

> Xero in November 2021: 18 incidents on its status page (7 major or critical), 97.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2021/11
Last updated: 2021-12-01T01:20:00Z

- Incidents posted: 18 (major/critical: 7) · Maintenance: 4
- By vendor impact label: major 7, minor 10, none 1
- Uptime (vendor-reported): 97.91% free of major/critical incidents, 95.07% free of any incident; outage time 14 h 59 min, incident time 35 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/xero/2021/10.md) · Next: [December 2021](https://rewindex.com/company/xero/2021/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We're currently aware of an issue where some users are experiencing slowness and/or a missing navigation bar.](https://rewindex.com/company/xero/incidents/chk9sjk9d6wx.md) | major | 2021-11-03 00:38 UTC | 2021-11-03 05:20 UTC | 4.7 h | resolved |
| [We're currently aware that Xero Practice Manager is not responding for some users and preventing them from logging in.](https://rewindex.com/company/xero/incidents/msbvr179lqjx.md) | major | 2021-11-08 22:09 UTC | 2021-11-08 23:07 UTC | 58 min | resolved |
| [Can't access Contacts screen](https://rewindex.com/company/xero/incidents/txtsypdgsn8d.md) | major | 2021-11-18 22:00 UTC | 2021-11-18 22:31 UTC | 31 min | resolved |
| [Some users are experiencing an error when accessing Reports.](https://rewindex.com/company/xero/incidents/zc6132qpdf29.md) | major | 2021-11-24 12:48 UTC | 2021-11-24 13:44 UTC | 56 min | resolved |
| [Some Users are experiencing issues when accessing the Xero platform.](https://rewindex.com/company/xero/incidents/9zt64nv8b2n9.md) | major | 2021-11-25 12:29 UTC | 2021-11-25 13:23 UTC | 54 min | resolved |
| [Some users are unable to be paid with invoices that are integrated with Stripe](https://rewindex.com/company/xero/incidents/zvsd5jr66g9n.md) | major | 2021-11-29 20:12 UTC | 2021-11-30 03:10 UTC | 7.0 h | resolved |
| [Xero Performance issues](https://rewindex.com/company/xero/incidents/cl6fk0f7svrh.md) | major | 2021-11-30 00:13 UTC | 2021-11-30 02:28 UTC | 2.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/k1ypb3xhj2g8.md) | minor | 2021-11-01 14:51 UTC | 2021-11-01 15:40 UTC | 49 min | resolved |
| [Some users are experiencing an issue with the Tax Navigation Menu.](https://rewindex.com/company/xero/incidents/7pldbhxc97qs.md) | minor | 2021-11-02 10:57 UTC | 2021-11-02 13:56 UTC | 3.0 h | resolved |
| [We're currently aware of an issue where some users are experiencing slowness and/or a missing navigation bar.](https://rewindex.com/company/xero/incidents/chk9sjk9d6wx.md) | major | 2021-11-03 00:38 UTC | 2021-11-03 05:20 UTC | 4.7 h | resolved |
| [Some users may be experiencing errors or slowness when accessing Practice Manager](https://rewindex.com/company/xero/incidents/q3j6rqwzzc28.md) | minor | 2021-11-05 16:00 UTC | 2021-11-05 16:58 UTC | 58 min | resolved |
| [We're currently aware that Xero Practice Manager is not responding for some users and preventing them from logging in.](https://rewindex.com/company/xero/incidents/msbvr179lqjx.md) | major | 2021-11-08 22:09 UTC | 2021-11-08 23:07 UTC | 58 min | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/9k4dmsbsgk09.md) | minor | 2021-11-15 23:35 UTC | 2021-11-16 03:29 UTC | 3.9 h | resolved |
| [Xero Performance issues](https://rewindex.com/company/xero/incidents/vx0v8q8my8jz.md) | minor | 2021-11-16 23:11 UTC | 2021-11-17 00:24 UTC | 1.2 h | resolved |
| [Issue with the Navigation bar](https://rewindex.com/company/xero/incidents/hp6nt56crn8f.md) | minor | 2021-11-17 01:32 UTC | 2021-11-17 03:59 UTC | 2.5 h | resolved |
| [Can't access Contacts screen](https://rewindex.com/company/xero/incidents/txtsypdgsn8d.md) | major | 2021-11-18 22:00 UTC | 2021-11-18 22:31 UTC | 31 min | resolved |
| [Users are seeing error message there was a problem communicating with the ATO](https://rewindex.com/company/xero/incidents/pv8hts5rl37d.md) | minor | 2021-11-22 23:15 UTC | 2021-11-23 04:05 UTC | 4.8 h | resolved |
| [Performance issues with Xero](https://rewindex.com/company/xero/incidents/vwf5306z3hv2.md) | minor | 2021-11-23 23:25 UTC | 2021-11-24 00:14 UTC | 49 min | resolved |
| [Some users are experiencing an error when accessing Reports.](https://rewindex.com/company/xero/incidents/zc6132qpdf29.md) | major | 2021-11-24 12:48 UTC | 2021-11-24 13:44 UTC | 56 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/cbwxmy2ffy7n.md) | minor | 2021-11-24 15:36 UTC | 2021-11-24 16:34 UTC | 58 min | resolved |
| [Some Users are experiencing issues when accessing the Xero platform.](https://rewindex.com/company/xero/incidents/9zt64nv8b2n9.md) | major | 2021-11-25 12:29 UTC | 2021-11-25 13:23 UTC | 54 min | resolved |
| [Some users are unable to be paid with invoices that are integrated with Stripe](https://rewindex.com/company/xero/incidents/zvsd5jr66g9n.md) | major | 2021-11-29 20:12 UTC | 2021-11-30 03:10 UTC | 7.0 h | resolved |
| [Users are unable to access New Invoicing](https://rewindex.com/company/xero/incidents/4gjhxtdk35qt.md) | none | 2021-11-29 23:27 UTC | 2021-11-29 23:27 UTC | 0 min | resolved |
| [Xero Performance issues](https://rewindex.com/company/xero/incidents/cl6fk0f7svrh.md) | major | 2021-11-30 00:13 UTC | 2021-11-30 02:28 UTC | 2.3 h | resolved |
| [Some users may be experiencing slowness and errors in XPM](https://rewindex.com/company/xero/incidents/1q4xghxksvnt.md) | minor | 2021-11-30 22:28 UTC | 2021-12-01 01:20 UTC | 2.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] TPAR System Maintenance](https://rewindex.com/company/xero/incidents/761scvstb7gd.md) | maintenance | 2021-11-20 19:02 UTC | 2021-11-20 20:00 UTC | 58 min | resolved |
| [\[Scheduled\] MTD VAT System Maintenance](https://rewindex.com/company/xero/incidents/02w2dnvzpg5c.md) | maintenance | 2021-11-22 00:01 UTC | 2021-11-22 01:00 UTC | 59 min | resolved |
| [\[Scheduled\] New Zealand Inland Revenue Maintenance](https://rewindex.com/company/xero/incidents/5jmc5s1vmsvw.md) | maintenance | 2021-11-26 04:01 UTC | 2021-11-26 05:00 UTC | 59 min | resolved |
| [\[Scheduled\] Xero Bank Feeds system maintenance](https://rewindex.com/company/xero/incidents/6cdk3rrt9q8q.md) | maintenance | 2021-11-28 18:01 UTC | 2021-11-28 19:00 UTC | 59 min | resolved |

## Cite this

Xero posted 18 status incidents in November 2021 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2021/11
- Citation: Xero, “Xero in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2021/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2021 (2021-11-01)](https://rewindex.com/company/xero/2021/11)`


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Canonical: https://rewindex.com/company/xero/2021/11 · Markdown: https://rewindex.com/company/xero/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:54.478Z