# Xero in July 2021: incidents, uptime and changes

> Xero in July 2021: 20 incidents on its status page (9 major or critical), 95.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 20 (major/critical: 9) · Maintenance: 1
- By vendor impact label: critical 1, major 8, minor 9, none 2
- Uptime (vendor-reported): 95.28% free of major/critical incidents, 92.27% free of any incident; outage time 35 h 5 min, incident time 2.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/xero/2021/06.md) · Next: [August 2021](https://rewindex.com/company/xero/2021/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [03/07/2021: Some users are experiencing error messages when logging into Xero](https://rewindex.com/company/xero/incidents/x33rjpc0crpw.md) | critical | 2021-07-03 17:31 UTC | 2021-07-04 07:04 UTC | 14 h | resolved |
| [Users are unable to access the navigation bar in Xero](https://rewindex.com/company/xero/incidents/1ktn6s2p678n.md) | major | 2021-07-05 02:17 UTC | 2021-07-05 03:31 UTC | 1.2 h | resolved |
| [WorkFlowMax Global search Issue](https://rewindex.com/company/xero/incidents/p3vzfc6b93hk.md) | major | 2021-07-07 06:06 UTC | 2021-07-07 07:46 UTC | 1.7 h | resolved |
| [Users experiencing issues in Partner Products](https://rewindex.com/company/xero/incidents/8gq2xfmyq50m.md) | major | 2021-07-07 23:59 UTC | 2021-07-08 03:49 UTC | 3.8 h | resolved |
| [Slowness and errors while accessing XPM](https://rewindex.com/company/xero/incidents/1m670sj3kthz.md) | major | 2021-07-13 04:50 UTC | 2021-07-13 05:17 UTC | 27 min | resolved |
| [Some users are unable to see the Business tab on the navigation bar](https://rewindex.com/company/xero/incidents/nxgq091l2dxd.md) | major | 2021-07-14 01:09 UTC | 2021-07-14 04:29 UTC | 3.3 h | resolved |
| [Performance Issues in Bank Reconciliation and unable to set up Bank Feeds](https://rewindex.com/company/xero/incidents/x97518gr52nd.md) | major | 2021-07-20 00:47 UTC | 2021-07-20 02:47 UTC | 2.0 h | resolved |
| [Some users experiencing issues reconnecting and setting up NZ/AU AMEX Yodlee feeds in Xero](https://rewindex.com/company/xero/incidents/05m08vlp1nkc.md) | major | 2021-07-20 05:23 UTC | 2021-07-20 07:28 UTC | 2.1 h | resolved |
| [Some users experiencing errors with Bank Feed connections and viewing the Dashboard](https://rewindex.com/company/xero/incidents/fp32jh58g6kc.md) | major | 2021-07-21 10:54 UTC | 2021-07-21 14:29 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [03/07/2021: Some users are experiencing error messages when logging into Xero](https://rewindex.com/company/xero/incidents/x33rjpc0crpw.md) | critical | 2021-07-03 17:31 UTC | 2021-07-04 07:04 UTC | 14 h | resolved |
| [Users are unable to access the navigation bar in Xero](https://rewindex.com/company/xero/incidents/1ktn6s2p678n.md) | major | 2021-07-05 02:17 UTC | 2021-07-05 03:31 UTC | 1.2 h | resolved |
| [Some users are experiencing slowness and errors in Payroll](https://rewindex.com/company/xero/incidents/d214j1drv04p.md) | minor | 2021-07-05 04:10 UTC | 2021-07-05 08:50 UTC | 4.7 h | resolved |
| [WorkFlowMax Global search Issue](https://rewindex.com/company/xero/incidents/p3vzfc6b93hk.md) | major | 2021-07-07 06:06 UTC | 2021-07-07 07:46 UTC | 1.7 h | resolved |
| [Users experiencing issues in Partner Products](https://rewindex.com/company/xero/incidents/8gq2xfmyq50m.md) | major | 2021-07-07 23:59 UTC | 2021-07-08 03:49 UTC | 3.8 h | resolved |
| [ATO gateways are experiencing difficulties](https://rewindex.com/company/xero/incidents/s6r43pvdzkcl.md) | minor | 2021-07-12 07:30 UTC | 2021-07-12 12:03 UTC | 4.5 h | resolved |
| [ATO gateways are experiencing difficulties](https://rewindex.com/company/xero/incidents/gvk7fs1631l8.md) | minor | 2021-07-13 04:18 UTC | 2021-07-13 05:07 UTC | 49 min | resolved |
| [Slowness and errors while accessing XPM](https://rewindex.com/company/xero/incidents/1m670sj3kthz.md) | major | 2021-07-13 04:50 UTC | 2021-07-13 05:17 UTC | 27 min | resolved |
| [2021-07-13 - Users experiencing errors in Xero](https://rewindex.com/company/xero/incidents/swgxvnvwpc5f.md) | none | 2021-07-13 13:03 UTC | 2021-07-13 14:00 UTC | 57 min | resolved |
| [Some users are unable to see the Business tab on the navigation bar](https://rewindex.com/company/xero/incidents/nxgq091l2dxd.md) | major | 2021-07-14 01:09 UTC | 2021-07-14 04:29 UTC | 3.3 h | resolved |
| [Errors with UK Bank Feeds](https://rewindex.com/company/xero/incidents/j72dzl85hjfb.md) | minor | 2021-07-14 11:29 UTC | 2021-07-14 14:22 UTC | 2.9 h | resolved |
| [Errors with UK Bank Feeds](https://rewindex.com/company/xero/incidents/yh8nbq946ql3.md) | minor | 2021-07-15 09:38 UTC | 2021-07-15 11:32 UTC | 1.9 h | resolved |
| [Some users are unable to access CIS Reports](https://rewindex.com/company/xero/incidents/6kl6k508lj15.md) | minor | 2021-07-16 10:53 UTC | 2021-07-16 13:12 UTC | 2.3 h | resolved |
| [Performance Issues in Bank Reconciliation and unable to set up Bank Feeds](https://rewindex.com/company/xero/incidents/x97518gr52nd.md) | major | 2021-07-20 00:47 UTC | 2021-07-20 02:47 UTC | 2.0 h | resolved |
| [Some users experiencing issues reconnecting and setting up NZ/AU AMEX Yodlee feeds in Xero](https://rewindex.com/company/xero/incidents/05m08vlp1nkc.md) | major | 2021-07-20 05:23 UTC | 2021-07-20 07:28 UTC | 2.1 h | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/mvhf5tkph9pc.md) | minor | 2021-07-21 02:04 UTC | 2021-07-21 03:46 UTC | 1.7 h | resolved |
| [Users experiencing issues processing batch payments](https://rewindex.com/company/xero/incidents/7p9qp5xhl65t.md) | minor | 2021-07-21 03:17 UTC | 2021-07-21 05:31 UTC | 2.2 h | resolved |
| [Some users experiencing errors with Bank Feed connections and viewing the Dashboard](https://rewindex.com/company/xero/incidents/fp32jh58g6kc.md) | major | 2021-07-21 10:54 UTC | 2021-07-21 14:29 UTC | 3.6 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/yk88whfprhnp.md) | minor | 2021-07-22 15:54 UTC | 2021-07-22 17:59 UTC | 2.1 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/h2cmcdfcpxgl.md) | none | 2021-07-27 08:25 UTC | 2021-07-27 19:04 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for Xero Projects](https://rewindex.com/company/xero/incidents/77l1pn5wyc36.md) | maintenance | 2021-07-03 20:30 UTC | 2021-07-04 00:00 UTC | 3.5 h | resolved |

## Cite this

Xero posted 20 status incidents in July 2021 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2021/07
- Citation: Xero, “Xero in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2021/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2021 (2021-07-01)](https://rewindex.com/company/xero/2021/07)`


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Canonical: https://rewindex.com/company/xero/2021/07 · Markdown: https://rewindex.com/company/xero/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:29.221Z