# Xero in August 2020: incidents, uptime and changes

> Xero in August 2020: 4 incidents on its status page (2 major or critical), 99.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/08
Last updated: 2020-09-01T00:10:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 1, none 1
- Uptime (vendor-reported): 99.65% free of major/critical incidents, 99.45% free of any incident; outage time 2 h 33 min, incident time 4 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/xero/2020/07.md) · Next: [September 2020](https://rewindex.com/company/xero/2020/09.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/qnmtqwq8pmj9.md) | major | 2020-08-31 08:37 UTC | 2020-08-31 10:12 UTC | 1.6 h | resolved |
| [We’re currently aware of an issue with the Xero accounting API causing errors in Xero](https://rewindex.com/company/xero/incidents/4gwkz88j3pyc.md) | major | 2020-08-31 23:02 UTC | 2020-09-01 00:10 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some email services aren't working in Xero, WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/m9gn39x5pjwv.md) | minor | 2020-08-06 23:19 UTC | 2020-08-07 00:48 UTC | 1.5 h | resolved |
| [Some users are experiencing intermittent errors when using Xero](https://rewindex.com/company/xero/incidents/wnznt6qpq06f.md) | none | 2020-08-26 02:13 UTC | 2020-08-26 06:26 UTC | 4.2 h | resolved |
| [Some users are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/qnmtqwq8pmj9.md) | major | 2020-08-31 08:37 UTC | 2020-08-31 10:12 UTC | 1.6 h | resolved |
| [We’re currently aware of an issue with the Xero accounting API causing errors in Xero](https://rewindex.com/company/xero/incidents/4gwkz88j3pyc.md) | major | 2020-08-31 23:02 UTC | 2020-09-01 00:10 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Essential Maintenance](https://rewindex.com/company/xero/incidents/01ybgvtnvk1x.md) | maintenance | 2020-08-08 14:00 UTC | 2020-08-08 14:30 UTC | 30 min | resolved |

## Cite this

Xero posted 4 status incidents in August 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/08
- Citation: Xero, “Xero in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/08 (CC BY 4.0).
- Markdown link: `[Xero: Xero in August 2020 (2020-08-01)](https://rewindex.com/company/xero/2020/08)`


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Canonical: https://rewindex.com/company/xero/2020/08 · Markdown: https://rewindex.com/company/xero/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:54.773Z