# Xero in March 2020: incidents, uptime and changes

> Xero in March 2020: 9 incidents on its status page (5 major or critical), 98.35% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/03
Last updated: 2020-04-01T00:00:00Z

- Incidents posted: 9 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 3, none 1
- Uptime (vendor-reported): 98.35% free of major/critical incidents, 89.03% free of any incident; outage time 12 h 14 min, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2020](https://rewindex.com/company/xero/2020/02.md) · Next: [April 2020](https://rewindex.com/company/xero/2020/04.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access different parts in Xero](https://rewindex.com/company/xero/incidents/q5xvym40kyty.md) | major | 2020-03-02 21:41 UTC | 2020-03-02 22:29 UTC | 48 min | resolved |
| [Some users are experiencing slowness and errors in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/50zn0f4pwh54.md) | major | 2020-03-03 00:52 UTC | 2020-03-03 05:04 UTC | 4.2 h | resolved |
| [Users are unable to create or make changes to Projects](https://rewindex.com/company/xero/incidents/wj2clcblv7bq.md) | major | 2020-03-03 15:06 UTC | 2020-03-03 16:25 UTC | 1.3 h | resolved |
| [Some users are experiencing slowness and errors in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/h886yw5ww60j.md) | major | 2020-03-04 00:17 UTC | 2020-03-04 02:55 UTC | 2.6 h | resolved |
| [Some users are unable to access Payroll in Xero](https://rewindex.com/company/xero/incidents/w7vcdvrkf5kk.md) | major | 2020-03-18 12:59 UTC | 2020-03-18 16:16 UTC | 3.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access different parts in Xero](https://rewindex.com/company/xero/incidents/q5xvym40kyty.md) | major | 2020-03-02 21:41 UTC | 2020-03-02 22:29 UTC | 48 min | resolved |
| [Some users are experiencing slowness and errors in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/50zn0f4pwh54.md) | major | 2020-03-03 00:52 UTC | 2020-03-03 05:04 UTC | 4.2 h | resolved |
| [Users are unable to create or make changes to Projects](https://rewindex.com/company/xero/incidents/wj2clcblv7bq.md) | major | 2020-03-03 15:06 UTC | 2020-03-03 16:25 UTC | 1.3 h | resolved |
| [Some users are experiencing slowness and errors in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/h886yw5ww60j.md) | major | 2020-03-04 00:17 UTC | 2020-03-04 02:55 UTC | 2.6 h | resolved |
| [Some users are experiencing slowness and errors in WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/2pkytnq65dfq.md) | none | 2020-03-04 04:49 UTC | 2020-03-05 21:26 UTC | 41 h | resolved |
| [Some user are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/y0sp5yrmm20s.md) | minor | 2020-03-11 00:51 UTC | 2020-03-11 01:26 UTC | 35 min | resolved |
| [Some users are experiencing slowness in Xero](https://rewindex.com/company/xero/incidents/gn6ztgnhz797.md) | minor | 2020-03-14 00:27 UTC | 2020-03-16 20:03 UTC | 3 d | resolved |
| [Some users are unable to access Payroll in Xero](https://rewindex.com/company/xero/incidents/w7vcdvrkf5kk.md) | major | 2020-03-18 12:59 UTC | 2020-03-18 16:16 UTC | 3.3 h | resolved |
| [Degraded performance in Payroll for some users](https://rewindex.com/company/xero/incidents/bt9vzg3rqwvp.md) | minor | 2020-03-25 23:45 UTC | 2020-03-26 00:53 UTC | 1.1 h | resolved |

## Cite this

Xero posted 9 status incidents in March 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/03
- Citation: Xero, “Xero in March 2020” (2020-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/03 (CC BY 4.0).
- Markdown link: `[Xero: Xero in March 2020 (2020-03-01)](https://rewindex.com/company/xero/2020/03)`


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Canonical: https://rewindex.com/company/xero/2020/03 · Markdown: https://rewindex.com/company/xero/2020/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:01.024Z