# Xero in February 2020: incidents, uptime and changes > Xero in February 2020: 21 incidents on its status page (12 major or critical), 97.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages. Canonical: https://rewindex.com/company/xero/2020/02 Last updated: 2020-03-01T00:00:00Z - Incidents posted: 21 (major/critical: 12) · Maintenance: 0 - By vendor impact label: major 12, minor 7, none 2 - Uptime (vendor-reported): 97.22% free of major/critical incidents, 95.77% free of any incident; outage time 19 h 17 min, incident time 29 h 26 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [January 2020](https://rewindex.com/company/xero/2020/01.md) · Next: [March 2020](https://rewindex.com/company/xero/2020/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Some users experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/f2402hnyb2cl.md) | major | 2020-02-03 05:56 UTC | 2020-02-03 08:14 UTC | 2.3 h | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/134mdyqrnyt7.md) | major | 2020-02-05 02:01 UTC | 2020-02-05 02:35 UTC | 34 min | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/d3nt496r4qz4.md) | major | 2020-02-05 02:56 UTC | 2020-02-05 03:16 UTC | 20 min | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/lkwynwqjywvv.md) | major | 2020-02-06 04:09 UTC | 2020-02-06 05:11 UTC | 1.0 h | resolved | | [Some users are unable to print and send Invoices, Bills, Quotes, Purchase Orders and Statements in Xero](https://rewindex.com/company/xero/incidents/psly2r0ywnq3.md) | major | 2020-02-06 11:44 UTC | 2020-02-06 19:12 UTC | 7.5 h | resolved | | [Some users are unable to access organisations in Xero.](https://rewindex.com/company/xero/incidents/g09j9qcsppdn.md) | major | 2020-02-13 22:26 UTC | 2020-02-14 00:10 UTC | 1.7 h | resolved | | [Some of our users are seeing an error page when logging into Xero](https://rewindex.com/company/xero/incidents/ztg200jm289d.md) | major | 2020-02-14 03:12 UTC | 2020-02-14 05:16 UTC | 2.1 h | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/wmwghbr4lrj5.md) | major | 2020-02-18 01:35 UTC | 2020-02-18 02:01 UTC | 26 min | resolved | | [Some users are experiencing slowness and errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/tqz5qrhd38xz.md) | major | 2020-02-19 22:32 UTC | 2020-02-19 22:50 UTC | 18 min | resolved | | [Some users are having issues logging in and working in Payroll](https://rewindex.com/company/xero/incidents/cfy543dy8046.md) | major | 2020-02-24 01:42 UTC | 2020-02-24 02:25 UTC | 43 min | resolved | | [Users are unable to access some areas of Xero](https://rewindex.com/company/xero/incidents/ssmsnqhhk2jm.md) | major | 2020-02-24 21:35 UTC | 2020-02-24 22:19 UTC | 44 min | resolved | | [Some users are experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/t2nyghxrh72g.md) | major | 2020-02-26 03:05 UTC | 2020-02-26 04:41 UTC | 1.6 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Some users experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/f2402hnyb2cl.md) | major | 2020-02-03 05:56 UTC | 2020-02-03 08:14 UTC | 2.3 h | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/134mdyqrnyt7.md) | major | 2020-02-05 02:01 UTC | 2020-02-05 02:35 UTC | 34 min | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/d3nt496r4qz4.md) | major | 2020-02-05 02:56 UTC | 2020-02-05 03:16 UTC | 20 min | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/lkwynwqjywvv.md) | major | 2020-02-06 04:09 UTC | 2020-02-06 05:11 UTC | 1.0 h | resolved | | [Some users are unable to print and send Invoices, Bills, Quotes, Purchase Orders and Statements in Xero](https://rewindex.com/company/xero/incidents/psly2r0ywnq3.md) | major | 2020-02-06 11:44 UTC | 2020-02-06 19:12 UTC | 7.5 h | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/9rpxqbwz75t8.md) | minor | 2020-02-11 13:48 UTC | 2020-02-11 14:41 UTC | 53 min | resolved | | [Missing navigation bar in Xero for some users](https://rewindex.com/company/xero/incidents/cfsjtvnp33n0.md) | minor | 2020-02-13 20:00 UTC | 2020-02-13 20:25 UTC | 25 min | resolved | | [Some users are unable to access organisations in Xero.](https://rewindex.com/company/xero/incidents/g09j9qcsppdn.md) | major | 2020-02-13 22:26 UTC | 2020-02-14 00:10 UTC | 1.7 h | resolved | | [Some of our users are seeing an error page when logging into Xero](https://rewindex.com/company/xero/incidents/ztg200jm289d.md) | major | 2020-02-14 03:12 UTC | 2020-02-14 05:16 UTC | 2.1 h | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/wmwghbr4lrj5.md) | major | 2020-02-18 01:35 UTC | 2020-02-18 02:01 UTC | 26 min | resolved | | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/3x792pb7blpt.md) | none | 2020-02-18 03:42 UTC | 2020-02-18 04:08 UTC | 26 min | resolved | | [Some users are experiencing slowness and errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/tqz5qrhd38xz.md) | major | 2020-02-19 22:32 UTC | 2020-02-19 22:50 UTC | 18 min | resolved | | [Some users are experiencing slowness and errors when using Xero](https://rewindex.com/company/xero/incidents/2vt11kjswlbh.md) | none | 2020-02-20 00:09 UTC | 2020-02-20 00:39 UTC | 30 min | resolved | | [Some users are intermittently unable to access Xero Central](https://rewindex.com/company/xero/incidents/jp9brftlh3q9.md) | minor | 2020-02-20 08:38 UTC | 2020-02-20 10:26 UTC | 1.8 h | resolved | | [Some of our users are experiencing issues with Invoicing and Payroll in Xero](https://rewindex.com/company/xero/incidents/c073ky1syhq6.md) | minor | 2020-02-23 23:18 UTC | 2020-02-24 00:39 UTC | 1.4 h | resolved | | [Some users experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/77fngpmw7chk.md) | minor | 2020-02-24 00:47 UTC | 2020-02-24 01:31 UTC | 44 min | resolved | | [Some users are having issues logging in and working in Payroll](https://rewindex.com/company/xero/incidents/cfy543dy8046.md) | major | 2020-02-24 01:42 UTC | 2020-02-24 02:25 UTC | 43 min | resolved | | [Users are unable to access some areas of Xero](https://rewindex.com/company/xero/incidents/ssmsnqhhk2jm.md) | major | 2020-02-24 21:35 UTC | 2020-02-24 22:19 UTC | 44 min | resolved | | [Some users are experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/t2nyghxrh72g.md) | major | 2020-02-26 03:05 UTC | 2020-02-26 04:41 UTC | 1.6 h | resolved | | [Some users are experiencing slowness in Xero](https://rewindex.com/company/xero/incidents/tdgqnw78y49n.md) | minor | 2020-02-27 04:41 UTC | 2020-02-27 05:14 UTC | 33 min | resolved | | [Some users are experiencing errors and slowness in Xero](https://rewindex.com/company/xero/incidents/1lhjkbh1l1xn.md) | minor | 2020-02-28 01:01 UTC | 2020-02-28 05:26 UTC | 4.4 h | resolved | ## Cite this Xero posted 21 status incidents in February 2020 (12 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/xero/2020/02 - Citation: Xero, “Xero in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/02 (CC BY 4.0). - Markdown link: `[Xero: Xero in February 2020 (2020-02-01)](https://rewindex.com/company/xero/2020/02)` --- Canonical: https://rewindex.com/company/xero/2020/02 · Markdown: https://rewindex.com/company/xero/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:00:17.329Z