# Xero in August 2019: incidents, uptime and changes

> Xero in August 2019: 7 incidents on its status page (5 major or critical), 98.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/08
Last updated: 2019-09-01T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 1
- By vendor impact label: major 5, none 2
- Uptime (vendor-reported): 98.57% free of major/critical incidents, 98.57% free of any incident; outage time 10 h 37 min, incident time 10 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2019](https://rewindex.com/company/xero/2019/07.md) · Next: [September 2019](https://rewindex.com/company/xero/2019/09.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to log in to Xero](https://rewindex.com/company/xero/incidents/tcqft63b9b8q.md) | major | 2019-08-04 12:19 UTC | 2019-08-04 13:52 UTC | 1.6 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/630ybfnvqszb.md) | major | 2019-08-05 22:02 UTC | 2019-08-05 23:22 UTC | 1.3 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/y0t7hdcqbbfv.md) | major | 2019-08-06 00:02 UTC | 2019-08-06 03:11 UTC | 3.1 h | resolved |
| [Some users are unable to login to Xero.](https://rewindex.com/company/xero/incidents/4vy97cdvhzx1.md) | major | 2019-08-13 18:11 UTC | 2019-08-13 21:34 UTC | 3.4 h | resolved |
| [Some users are unable to access Reports in Xero](https://rewindex.com/company/xero/incidents/4vd22qgg16j8.md) | major | 2019-08-26 23:43 UTC | 2019-08-27 00:13 UTC | 30 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to log in to Xero](https://rewindex.com/company/xero/incidents/tcqft63b9b8q.md) | major | 2019-08-04 12:19 UTC | 2019-08-04 13:52 UTC | 1.6 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/630ybfnvqszb.md) | major | 2019-08-05 22:02 UTC | 2019-08-05 23:22 UTC | 1.3 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/y0t7hdcqbbfv.md) | major | 2019-08-06 00:02 UTC | 2019-08-06 03:11 UTC | 3.1 h | resolved |
| [Some users are unable to login to Xero.](https://rewindex.com/company/xero/incidents/4vy97cdvhzx1.md) | major | 2019-08-13 18:11 UTC | 2019-08-13 21:34 UTC | 3.4 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/4jj2sfnbwgqr.md) | none | 2019-08-15 00:50 UTC | 2019-08-15 00:50 UTC | 0 min | resolved |
| [Some users are unable to access Reports in Xero](https://rewindex.com/company/xero/incidents/4vd22qgg16j8.md) | major | 2019-08-26 23:43 UTC | 2019-08-27 00:13 UTC | 30 min | resolved |
| [Users experiencing errors in WorkflowMax and Xero Practice Manager.](https://rewindex.com/company/xero/incidents/9kxp9b17f5yz.md) | none | 2019-08-28 00:08 UTC | 2019-08-28 00:23 UTC | 15 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Central site maintenance 4 August 7:00pm - 9:30pm NZT](https://rewindex.com/company/xero/incidents/6g67h63m8fx6.md) | maintenance | 2019-08-04 00:00 UTC | 2019-08-04 09:40 UTC | 9.7 h | resolved |

## Cite this

Xero posted 7 status incidents in August 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/08
- Citation: Xero, “Xero in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/08 (CC BY 4.0).
- Markdown link: `[Xero: Xero in August 2019 (2019-08-01)](https://rewindex.com/company/xero/2019/08)`


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Canonical: https://rewindex.com/company/xero/2019/08 · Markdown: https://rewindex.com/company/xero/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:13:32.119Z