# Xero in July 2019: incidents, uptime and changes

> Xero in July 2019: 7 incidents on its status page (6 major or critical), 99.02% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/07
Last updated: 2019-08-01T00:42:00Z

- Incidents posted: 7 (major/critical: 6) · Maintenance: 0
- By vendor impact label: major 6, minor 1
- Uptime (vendor-reported): 99.02% free of major/critical incidents, 98.99% free of any incident; outage time 7 h 17 min, incident time 7 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/xero/2019/06.md) · Next: [August 2019](https://rewindex.com/company/xero/2019/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/vqm4k8mnzsns.md) | major | 2019-07-15 08:16 UTC | 2019-07-15 10:36 UTC | 2.3 h | resolved |
| [Some users are experiencing errors and slowness when accessing WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/hq3zmplck9rx.md) | major | 2019-07-19 01:38 UTC | 2019-07-19 01:50 UTC | 12 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/mg5lr2fzkskb.md) | major | 2019-07-24 02:51 UTC | 2019-07-24 03:58 UTC | 1.1 h | resolved |
| [Users are receiving errors across some areas of Xero](https://rewindex.com/company/xero/incidents/tfg56r01469d.md) | major | 2019-07-24 15:03 UTC | 2019-07-24 16:47 UTC | 1.7 h | resolved |
| [Some users are unable to access tax reports and are receiving errors when creating a new organisation.](https://rewindex.com/company/xero/incidents/zcfdt39z15wv.md) | major | 2019-07-24 20:08 UTC | 2019-07-24 21:22 UTC | 1.2 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/08ss14lj75wy.md) | major | 2019-07-31 23:20 UTC | 2019-08-01 00:42 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/vqm4k8mnzsns.md) | major | 2019-07-15 08:16 UTC | 2019-07-15 10:36 UTC | 2.3 h | resolved |
| [Slowness and errors when accessing WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/4z39f4p9dvjy.md) | minor | 2019-07-17 05:08 UTC | 2019-07-17 05:19 UTC | 11 min | resolved |
| [Some users are experiencing errors and slowness when accessing WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/hq3zmplck9rx.md) | major | 2019-07-19 01:38 UTC | 2019-07-19 01:50 UTC | 12 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/mg5lr2fzkskb.md) | major | 2019-07-24 02:51 UTC | 2019-07-24 03:58 UTC | 1.1 h | resolved |
| [Users are receiving errors across some areas of Xero](https://rewindex.com/company/xero/incidents/tfg56r01469d.md) | major | 2019-07-24 15:03 UTC | 2019-07-24 16:47 UTC | 1.7 h | resolved |
| [Some users are unable to access tax reports and are receiving errors when creating a new organisation.](https://rewindex.com/company/xero/incidents/zcfdt39z15wv.md) | major | 2019-07-24 20:08 UTC | 2019-07-24 21:22 UTC | 1.2 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/08ss14lj75wy.md) | major | 2019-07-31 23:20 UTC | 2019-08-01 00:42 UTC | 1.4 h | resolved |

## Cite this

Xero posted 7 status incidents in July 2019 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/07
- Citation: Xero, “Xero in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2019 (2019-07-01)](https://rewindex.com/company/xero/2019/07)`


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Canonical: https://rewindex.com/company/xero/2019/07 · Markdown: https://rewindex.com/company/xero/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:48.706Z