# Xero in April 2019: incidents, uptime and changes

> Xero in April 2019: 5 incidents on its status page (2 major or critical), 99.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/04
Last updated: 2019-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 2
- Uptime (vendor-reported): 99.68% free of major/critical incidents, 99.58% free of any incident; outage time 2 h 15 min, incident time 2 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2019](https://rewindex.com/company/xero/2019/03.md) · Next: [May 2019](https://rewindex.com/company/xero/2019/05.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Users are currently unable to access Payroll](https://rewindex.com/company/xero/incidents/h7f7b2pm9z44.md) | major | 2019-04-09 14:14 UTC | 2019-04-09 15:58 UTC | 1.7 h | resolved |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/p9rjsv3k716f.md) | major | 2019-04-11 23:43 UTC | 2019-04-12 00:14 UTC | 31 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to save changes in Projects](https://rewindex.com/company/xero/incidents/90zxky82ywjc.md) | minor | 2019-04-04 06:07 UTC | 2019-04-04 06:51 UTC | 44 min | resolved |
| [Some users are unable to use Xero Projects](https://rewindex.com/company/xero/incidents/6jfgq6fqv4k3.md) | none | 2019-04-05 01:30 UTC | 2019-04-05 01:37 UTC | 7 min | resolved |
| [Some Users are currently unable to access Payroll](https://rewindex.com/company/xero/incidents/h7f7b2pm9z44.md) | major | 2019-04-09 14:14 UTC | 2019-04-09 15:58 UTC | 1.7 h | resolved |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/p9rjsv3k716f.md) | major | 2019-04-11 23:43 UTC | 2019-04-12 00:14 UTC | 31 min | resolved |
| [Xero Central search unavailable](https://rewindex.com/company/xero/incidents/r8n2lgpf2fg7.md) | none | 2019-04-23 09:47 UTC | 2019-04-24 01:22 UTC | 16 h | resolved |

## Cite this

Xero posted 5 status incidents in April 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/04
- Citation: Xero, “Xero in April 2019” (2019-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/04 (CC BY 4.0).
- Markdown link: `[Xero: Xero in April 2019 (2019-04-01)](https://rewindex.com/company/xero/2019/04)`


---
Canonical: https://rewindex.com/company/xero/2019/04 · Markdown: https://rewindex.com/company/xero/2019/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:39.874Z
