# Xero in March 2018: incidents, uptime and changes

> Xero in March 2018: 7 incidents on its status page (2 major or critical), 98.16% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2018/03
Last updated: 2018-04-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3, none 2
- Uptime (vendor-reported): 98.16% free of major/critical incidents, 97.63% free of any incident; outage time 13 h 38 min, incident time 17 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2018](https://rewindex.com/company/xero/2018/02.md) · Next: [April 2018](https://rewindex.com/company/xero/2018/04.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users may experience problems accessing and using Xero.](https://rewindex.com/company/xero/incidents/phkzhym9txtn.md) | major | 2018-03-11 22:45 UTC | 2018-03-12 11:22 UTC | 13 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/6gtjm3z9086q.md) | major | 2018-03-21 21:33 UTC | 2018-03-21 22:34 UTC | 1.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users may experience problems accessing and using Xero.](https://rewindex.com/company/xero/incidents/phkzhym9txtn.md) | major | 2018-03-11 22:45 UTC | 2018-03-12 11:22 UTC | 13 h | resolved |
| [Some users are unable to access reports in Xero](https://rewindex.com/company/xero/incidents/d903shvpvjhz.md) | minor | 2018-03-12 19:52 UTC | 2018-03-12 21:03 UTC | 1.2 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/b6qfp66r5wfd.md) | minor | 2018-03-17 00:32 UTC | 2018-03-17 00:48 UTC | 16 min | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/zcg6b2j9cf40.md) | none | 2018-03-20 14:32 UTC | 2018-03-20 15:15 UTC | 43 min | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/ngvh6299gx0z.md) | none | 2018-03-20 15:22 UTC | 2018-03-20 17:29 UTC | 2.1 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/6gtjm3z9086q.md) | major | 2018-03-21 21:33 UTC | 2018-03-21 22:34 UTC | 1.0 h | resolved |
| [Some users experiencing slowness and errors in Payroll](https://rewindex.com/company/xero/incidents/hxn92khx2c6n.md) | minor | 2018-03-25 23:32 UTC | 2018-03-26 02:01 UTC | 2.5 h | resolved |

## Cite this

Xero posted 7 status incidents in March 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2018/03
- Citation: Xero, “Xero in March 2018” (2018-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2018/03 (CC BY 4.0).
- Markdown link: `[Xero: Xero in March 2018 (2018-03-01)](https://rewindex.com/company/xero/2018/03)`


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Canonical: https://rewindex.com/company/xero/2018/03 · Markdown: https://rewindex.com/company/xero/2018/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:51:01.914Z