# Xero in January 2018: incidents, uptime and changes

> Xero in January 2018: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.39% free of any incident; outage time 0 min, incident time 4 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/xero/2017/12.md) · Next: [February 2018](https://rewindex.com/company/xero/2018/02.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access some areas of Xero](https://rewindex.com/company/xero/incidents/6zg5dnckqljh.md) | minor | 2018-01-21 22:20 UTC | 2018-01-21 23:49 UTC | 1.5 h | resolved |
| [Some users are experiencing errors and slowness in Xero Payroll](https://rewindex.com/company/xero/incidents/x41ybg6lq219.md) | minor | 2018-01-25 03:20 UTC | 2018-01-25 04:30 UTC | 1.2 h | resolved |
| [Users unable to print or send Quotes or Purchase Orders](https://rewindex.com/company/xero/incidents/gz8gvnlspjjh.md) | minor | 2018-01-30 00:39 UTC | 2018-01-30 02:31 UTC | 1.9 h | resolved |
| [Errors when attempting to log into Xero](https://rewindex.com/company/xero/incidents/3hnplm7y1yl6.md) | none | 2018-01-31 19:05 UTC | 2018-01-31 19:05 UTC | 0 min | resolved |

## Cite this

Xero posted 4 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2018/01
- Citation: Xero, “Xero in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2018/01 (CC BY 4.0).
- Markdown link: `[Xero: Xero in January 2018 (2018-01-01)](https://rewindex.com/company/xero/2018/01)`


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Canonical: https://rewindex.com/company/xero/2018/01 · Markdown: https://rewindex.com/company/xero/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:47.090Z