# Xero in November 2017: incidents, uptime and changes

> Xero in November 2017: 11 incidents on its status page (4 major or critical), 76.49% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2017/11
Last updated: 2017-12-01T00:00:00Z

- Incidents posted: 11 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 7
- Uptime (vendor-reported): 76.49% free of major/critical incidents, 73.69% free of any incident; outage time 7.1 days, incident time 7.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2017](https://rewindex.com/company/xero/2017/10.md) · Next: [December 2017](https://rewindex.com/company/xero/2017/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to access Xero, Xero Partner Tools, and WorkflowMax](https://rewindex.com/company/xero/incidents/8863fpwr71zb.md) | critical | 2017-11-29 02:07 UTC | 2017-11-29 03:12 UTC | 1.1 h | resolved |
| [Users are unable to access WorkflowMax, Xero Practice Manager, and Xero Tax](https://rewindex.com/company/xero/incidents/zh92gvxyrkkj.md) | major | 2017-11-07 02:41 UTC | 2017-11-07 02:51 UTC | 10 min | resolved |
| [Xero PDFs experiencing issues when opened in the newest version of Adobe Reader](https://rewindex.com/company/xero/incidents/87j2xwygyx38.md) | major | 2017-11-20 15:34 UTC | 2017-11-29 00:27 UTC | 8 d | resolved |
| [Some users are unable to login to WorkflowMax/Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/t7mytd0c1y21.md) | major | 2017-11-21 22:29 UTC | 2017-11-21 23:03 UTC | 34 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/mvx86wzjqpl3.md) | minor | 2017-11-02 23:22 UTC | 2017-11-02 23:33 UTC | 11 min | resolved |
| [Users are unable to access WorkflowMax, Xero Practice Manager, and Xero Tax](https://rewindex.com/company/xero/incidents/zh92gvxyrkkj.md) | major | 2017-11-07 02:41 UTC | 2017-11-07 02:51 UTC | 10 min | resolved |
| [Degraded Performance for Some Users](https://rewindex.com/company/xero/incidents/9s08zsgxj6m3.md) | minor | 2017-11-07 23:43 UTC | 2017-11-08 02:01 UTC | 2.3 h | resolved |
| [Intermittent 503 errors on login page](https://rewindex.com/company/xero/incidents/smjrq1zmtqxm.md) | minor | 2017-11-08 19:05 UTC | 2017-11-08 19:37 UTC | 32 min | resolved |
| [09/11/2017 - Issues with logging into or accessing certain areas of WorkflowMax, Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/vbpyx8n2lfrp.md) | minor | 2017-11-09 01:15 UTC | 2017-11-09 03:46 UTC | 2.5 h | resolved |
| [Some users are unable to login to WorkflowMax/Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/wfj30953ng4p.md) | minor | 2017-11-09 22:32 UTC | 2017-11-09 23:20 UTC | 48 min | resolved |
| [ATO SBR1 gateways are currently experiencing system issues](https://rewindex.com/company/xero/incidents/lcz6n7f0hj4z.md) | minor | 2017-11-12 12:11 UTC | 2017-11-13 01:28 UTC | 13 h | resolved |
| [Xero Tax - Delays lodging information to the ATO.](https://rewindex.com/company/xero/incidents/q61vcl1fr5yk.md) | minor | 2017-11-14 04:44 UTC | 2017-11-14 05:15 UTC | 31 min | resolved |
| [Xero PDFs experiencing issues when opened in the newest version of Adobe Reader](https://rewindex.com/company/xero/incidents/87j2xwygyx38.md) | major | 2017-11-20 15:34 UTC | 2017-11-29 00:27 UTC | 8 d | resolved |
| [Some users are unable to login to WorkflowMax/Xero Practice Manager and Xero Tax](https://rewindex.com/company/xero/incidents/t7mytd0c1y21.md) | major | 2017-11-21 22:29 UTC | 2017-11-21 23:03 UTC | 34 min | resolved |
| [Users are unable to access Xero, Xero Partner Tools, and WorkflowMax](https://rewindex.com/company/xero/incidents/8863fpwr71zb.md) | critical | 2017-11-29 02:07 UTC | 2017-11-29 03:12 UTC | 1.1 h | resolved |

## Cite this

Xero posted 11 status incidents in November 2017 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2017/11
- Citation: Xero, “Xero in November 2017” (2017-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2017/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2017 (2017-11-01)](https://rewindex.com/company/xero/2017/11)`


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Canonical: https://rewindex.com/company/xero/2017/11 · Markdown: https://rewindex.com/company/xero/2017/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:13:35.124Z