# Xero in August 2017: incidents, uptime and changes

> Xero in August 2017: 3 incidents on its status page (1 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.90% free of major/critical incidents, 99.47% free of any incident; outage time 42 min, incident time 3 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/xero/2017/07.md) · Next: [September 2017](https://rewindex.com/company/xero/2017/09.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/s4klj8t9b57t.md) | major | 2017-08-02 23:41 UTC | 2017-08-03 00:23 UTC | 42 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/s4klj8t9b57t.md) | major | 2017-08-02 23:41 UTC | 2017-08-03 00:23 UTC | 42 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/ynjn8q5ftp52.md) | minor | 2017-08-03 22:19 UTC | 2017-08-04 00:53 UTC | 2.6 h | resolved |
| [Issues with Payroll](https://rewindex.com/company/xero/incidents/370y0jk4cvsg.md) | minor | 2017-08-07 23:11 UTC | 2017-08-07 23:49 UTC | 38 min | resolved |

## Cite this

Xero posted 3 status incidents in August 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2017/08
- Citation: Xero, “Xero in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2017/08 (CC BY 4.0).
- Markdown link: `[Xero: Xero in August 2017 (2017-08-01)](https://rewindex.com/company/xero/2017/08)`


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Canonical: https://rewindex.com/company/xero/2017/08 · Markdown: https://rewindex.com/company/xero/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:11:06.133Z