# Xero in February 2017: incidents, uptime and changes

> Xero in February 2017: 5 incidents on its status page (2 major or critical), 83.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2017/02
Last updated: 2017-03-01T00:26:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3
- Uptime (vendor-reported): 83.55% free of major/critical incidents, 79.55% free of any incident; outage time 4.6 days, incident time 5.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2017](https://rewindex.com/company/xero/2017/01.md) · Next: [March 2017](https://rewindex.com/company/xero/2017/03.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [ATO SBR1 gateways are currently experiencing system issues](https://rewindex.com/company/xero/incidents/9cqdp5cf8jch.md) | major | 2017-02-01 22:13 UTC | 2017-02-06 06:33 UTC | 4 d | resolved |
| [Issues accessing Xero](https://rewindex.com/company/xero/incidents/4sz9pxnr0yw6.md) | major | 2017-02-28 17:49 UTC | 2017-03-01 00:26 UTC | 6.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [ATO SBR1 gateways are currently experiencing system issues](https://rewindex.com/company/xero/incidents/9cqdp5cf8jch.md) | major | 2017-02-01 22:13 UTC | 2017-02-06 06:33 UTC | 4 d | resolved |
| [Xero Tax - users are unable to view Tax Return information](https://rewindex.com/company/xero/incidents/g0c49vqq2y17.md) | minor | 2017-02-14 03:46 UTC | 2017-02-14 04:38 UTC | 52 min | resolved |
| [Users unable to access reporting in Xero](https://rewindex.com/company/xero/incidents/3z3gx5zcg47v.md) | minor | 2017-02-15 01:03 UTC | 2017-02-15 01:17 UTC | 14 min | resolved |
| [Some users unable to view or edit invoices and quotes](https://rewindex.com/company/xero/incidents/j6j4295517wq.md) | minor | 2017-02-23 21:59 UTC | 2017-02-24 01:33 UTC | 3.6 h | resolved |
| [Issues accessing Xero](https://rewindex.com/company/xero/incidents/4sz9pxnr0yw6.md) | major | 2017-02-28 17:49 UTC | 2017-03-01 00:26 UTC | 6.6 h | resolved |

## Cite this

Xero posted 5 status incidents in February 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2017/02
- Citation: Xero, “Xero in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2017/02 (CC BY 4.0).
- Markdown link: `[Xero: Xero in February 2017 (2017-02-01)](https://rewindex.com/company/xero/2017/02)`


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Canonical: https://rewindex.com/company/xero/2017/02 · Markdown: https://rewindex.com/company/xero/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:44.213Z