# Xero in December 2016: incidents, uptime and changes

> Xero in December 2016: 6 incidents on its status page (2 major or critical), 82.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2016/12
Last updated: 2017-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 4
- Uptime (vendor-reported): 82.10% free of major/critical incidents, 81.56% free of any incident; outage time 5.5 days, incident time 5.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2016](https://rewindex.com/company/xero/2016/11.md) · Next: [January 2017](https://rewindex.com/company/xero/2017/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance Across All of Xero - 11:31 am NZT](https://rewindex.com/company/xero/incidents/45np89z45t2l.md) | major | 2016-12-14 22:32 UTC | 2016-12-15 04:28 UTC | 5.9 h | resolved |
| [Some users being logged out when using certain areas of Xero](https://rewindex.com/company/xero/incidents/fqb38q860w9v.md) | major | 2016-12-19 00:38 UTC | 2016-12-19 03:44 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WFM Support Help Centre](https://rewindex.com/company/xero/incidents/yvqc3879w6x4.md) | minor | 2016-12-02 03:32 UTC | 2016-12-02 06:19 UTC | 2.8 h | resolved |
| [Payroll - Users unable to access Xero Me](https://rewindex.com/company/xero/incidents/q0sbvd7f923c.md) | minor | 2016-12-02 03:49 UTC | 2016-12-02 06:25 UTC | 2.6 h | resolved |
| [Degraded Performance Across All of Xero - 11:31 am NZT](https://rewindex.com/company/xero/incidents/45np89z45t2l.md) | major | 2016-12-14 22:32 UTC | 2016-12-15 04:28 UTC | 5.9 h | resolved |
| [Some users being logged out when using certain areas of Xero](https://rewindex.com/company/xero/incidents/fqb38q860w9v.md) | major | 2016-12-19 00:38 UTC | 2016-12-19 03:44 UTC | 3.1 h | resolved |
| [Some users unable to log into WorkflowMax/ Xero Practice Manager](https://rewindex.com/company/xero/incidents/ytwk4jvgcpv8.md) | minor | 2016-12-21 23:00 UTC | 2016-12-21 23:23 UTC | 23 min | resolved |
| [Degraded Performance in Xero](https://rewindex.com/company/xero/incidents/5hjj91y9kwp9.md) | minor | 2016-12-23 18:59 UTC | 2016-12-23 22:36 UTC | 3.6 h | resolved |

## Cite this

Xero posted 6 status incidents in December 2016 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2016/12
- Citation: Xero, “Xero in December 2016” (2016-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2016/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2016 (2016-12-01)](https://rewindex.com/company/xero/2016/12)`


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Canonical: https://rewindex.com/company/xero/2016/12 · Markdown: https://rewindex.com/company/xero/2016/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:38.944Z