# Xero in November 2016: incidents, uptime and changes

> Xero in November 2016: 13 incidents on its status page (4 major or critical), 93.56% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2016/11
Last updated: 2016-12-06T04:08:00Z

- Incidents posted: 13 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 8, none 1
- Uptime (vendor-reported): 93.56% free of major/critical incidents, 91.80% free of any incident; outage time 46 h 22 min, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2016](https://rewindex.com/company/xero/2016/10.md) · Next: [December 2016](https://rewindex.com/company/xero/2016/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/brhqtsgp6y7z.md) | major | 2016-11-16 12:20 UTC | 2016-11-16 13:06 UTC | 46 min | resolved |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/t5hvxqjy5n4m.md) | major | 2016-11-21 19:57 UTC | 2016-11-21 20:45 UTC | 48 min | resolved |
| [22/11/2016 10:29NZT - Users Unable to Log Into Xero](https://rewindex.com/company/xero/incidents/blsm10gkkz4b.md) | major | 2016-11-21 21:30 UTC | 2016-11-21 22:26 UTC | 56 min | resolved |
| [Xero HQ - Practice manager client sync feature paused](https://rewindex.com/company/xero/incidents/911ryndgm75z.md) | major | 2016-11-29 04:08 UTC | 2016-12-19 03:18 UTC | 20 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performance in Xero](https://rewindex.com/company/xero/incidents/fl4mbklwm9r1.md) | minor | 2016-11-01 17:21 UTC | 2016-11-01 22:01 UTC | 4.7 h | resolved |
| [15:15 NZT - Poor performance when logging in and Bankfeed Data not displaying on Dashboard](https://rewindex.com/company/xero/incidents/0svpqcm995n5.md) | minor | 2016-11-08 02:22 UTC | 2016-11-08 02:30 UTC | 8 min | resolved |
| [Bankfeed Data not displaying on Dashboard](https://rewindex.com/company/xero/incidents/x2dls5m728fb.md) | minor | 2016-11-08 04:20 UTC | 2016-11-08 04:30 UTC | 10 min | resolved |
| [Bankfeed Data not displaying on Dashboard and errors in Chart of Accounts](https://rewindex.com/company/xero/incidents/x3wz6vpg67fv.md) | minor | 2016-11-09 00:57 UTC | 2016-11-09 03:24 UTC | 2.5 h | resolved |
| [Xero Mobile login issues](https://rewindex.com/company/xero/incidents/bsl44jwd0njp.md) | minor | 2016-11-11 13:43 UTC | 2016-11-11 15:15 UTC | 1.5 h | resolved |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/brhqtsgp6y7z.md) | major | 2016-11-16 12:20 UTC | 2016-11-16 13:06 UTC | 46 min | resolved |
| [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/t5hvxqjy5n4m.md) | major | 2016-11-21 19:57 UTC | 2016-11-21 20:45 UTC | 48 min | resolved |
| [22/11/2016 10:29NZT - Users Unable to Log Into Xero](https://rewindex.com/company/xero/incidents/blsm10gkkz4b.md) | major | 2016-11-21 21:30 UTC | 2016-11-21 22:26 UTC | 56 min | resolved |
| [25/11/2016 Users being temporarily logged out of Xero at 12.21pm  12.27pm and 12.41pm NZT](https://rewindex.com/company/xero/incidents/13qnj9r1tkg5.md) | none | 2016-11-24 23:59 UTC | 2016-11-24 23:59 UTC | 0 min | resolved |
| [25/11/2016 1.25pm NZT - Users experiencing temporary issues logging in and working in Xero](https://rewindex.com/company/xero/incidents/vjvt7t7wmh6w.md) | minor | 2016-11-25 00:32 UTC | 2016-11-25 01:36 UTC | 1.1 h | resolved |
| [25/11 14:40 NZT - Some Users Unable To Log Into Xero](https://rewindex.com/company/xero/incidents/4r8q3388xxbk.md) | minor | 2016-11-25 01:40 UTC | 2016-11-25 03:06 UTC | 1.4 h | resolved |
| [Some users are experiencing poor performance](https://rewindex.com/company/xero/incidents/167s11n20gj0.md) | minor | 2016-11-28 00:42 UTC | 2016-11-28 01:54 UTC | 1.2 h | resolved |
| [Xero HQ - Practice manager client sync feature paused](https://rewindex.com/company/xero/incidents/911ryndgm75z.md) | major | 2016-11-29 04:08 UTC | 2016-12-19 03:18 UTC | 20 d | resolved |

## Cite this

Xero posted 13 status incidents in November 2016 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2016/11
- Citation: Xero, “Xero in November 2016” (2016-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2016/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2016 (2016-11-01)](https://rewindex.com/company/xero/2016/11)`


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Canonical: https://rewindex.com/company/xero/2016/11 · Markdown: https://rewindex.com/company/xero/2016/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:50.525Z