# Xero

- Domain: xero.com · Category: finance
- Status page: https://status.xero.com (polled every 10 minutes; now operational)
- Incidents archived: 1,109 (421 major/critical, 117 maintenances), history since 2016-03-21
- Last 90 days: 29 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2016 | 67 | 13 | 7 | 1.1 h |
| 2017 | 68 | 17 | 0 | 1.1 h |
| 2018 | 94 | 31 | 0 | 1.0 h |
| 2019 | 75 | 43 | 1 | 54 min |
| 2020 | 100 | 46 | 4 | 1.5 h |
| 2021 | 121 | 56 | 15 | 1.9 h |
| 2022 | 114 | 41 | 15 | 2.0 h |
| 2023 | 196 | 70 | 23 | 1.2 h |
| 2024 | 138 | 58 | 16 | 1.1 h |
| 2025 | 66 | 24 | 18 | 1.3 h |
| 2026 | 70 | 22 | 18 | 1.4 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-14 04:08 UTC | [Major incident: Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.](https://rewindex.com/change/ib08fe017cf057d.md) | Xero reported a major global incident affecting some customers navigating the product, generating invoices and PDFs, and viewing invoice PDFs. It started at 2026-10-14 04:08 UTC and was resolved at 2026-10-14 04:33 UTC, lasting 25 min. Xero attributed it to a network connectivity issue and said service was restored. |
| 2026-09-28 20:32 UTC | [Critical incident: US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero](https://rewindex.com/change/i058b8c6391d419.md) | Xero reported a critical outage preventing US customers from accessing US Payroll (Powered by Gusto), starting 2026-09-28 20:32 UTC and resolved at 2026-09-28 21:23 UTC, lasting 51 min. Xero attributed the outage to an issue on Gusto's side; Gusto implemented a fix and resolved it. |
| 2026-09-28 00:03 UTC | [Major incident: ATO services may be unavailable](https://rewindex.com/change/i69068c70702aec.md) | Xero reported a major ATO outage preventing customers from filing tax returns or STP filings, affecting AU Payroll and Tax Reporting - BAS, TPAR. It started at 2026-09-28 00:03 UTC and lasted 25 min, resolving at 2026-09-28 00:28 UTC after the ATO implemented a fix. |
| 2026-09-16 08:49 UTC | [Major incident: Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central](https://rewindex.com/change/i3b03481c88ec46.md) | A major Salesforce disruption across all regions prevented some Xero customers from raising cases, contacting support, using in-app help or accessing Xero Central; Xero platform access was unaffected. The incident ran from 2026-09-16 08:49 UTC to 2026-09-16 15:12 UTC, lasting 6 h 23 min, and was resolved after Salesforce implemented a fix. |
| 2026-09-15 03:29 UTC | [Major incident: Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager](https://rewindex.com/change/i7fcfb96f69566a.md) | Xero reported a major global outage causing errors when accessing Syft Native Budget and Cashflow Manager in Reporting. It started at 2026-09-15 03:29 UTC and was resolved at 2026-09-15 03:45 UTC, lasting 15 min. Xero implemented a fix and monitored the results before confirming resolution. |
| 2026-09-13 23:46 UTC | [Major incident: ATO services may be unavailable](https://rewindex.com/change/i06ae6d706afd2c.md) | Xero reported a major ATO outage preventing customers from filing tax returns or STP filings, affecting AU Payroll and Tax Reporting - BAS, TPAR. It started at 2026-09-13 23:46 UTC and was resolved at 2026-09-14 03:51 UTC, lasting 4 h 4 min. The ATO implemented a fix, which Xero monitored before confirming resolution. |
| 2026-09-07 01:49 UTC | [Major incident: AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.](https://rewindex.com/change/i6c8ac3b1e4bf76.md) | Xero reported a major AU Xero Tax outage from 2026-09-07 01:49 UTC to 2026-09-07 04:16 UTC, lasting 2 h 26 min. An ATO services outage prevented customers from filing tax returns or STP filings, though tax return creation remained available. ATO implemented a fix, and Xero confirmed resolution. |
| 2026-09-02 14:05 UTC | [Critical incident: UK: Tax - MTD and VAT unavailable](https://rewindex.com/change/if517f941fca4a6.md) | Xero’s UK Making Tax Digital (MTD) and VAT services had a critical outage starting 2026-09-02 14:05 UTC, lasting 3 h 48 min. HMRC investigated; the incident was marked resolved at 2026-09-02 17:53 UTC, although the final update also said services were “not operating as normal.” |
| 2026-08-30 23:50 UTC | [Major incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO](https://rewindex.com/change/i7692ab6c0a97a0.md) | Xero reported a major Australian Xero Tax outage preventing some customers from prefilling or lodging tax returns to the ATO, starting 2026-08-30 23:50 UTC and resolved 2026-08-31 01:37 UTC (computed duration: 1 h 46 min). Xero attributed the issue to an underlying product dependency and implemented a fix to restore service. |
| 2026-08-30 20:21 UTC | [Major incident: Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO](https://rewindex.com/change/i12d2c7ebb3c06b.md) | Xero reported a major incident preventing Australian Xero Tax customers from prefilling or lodging tax returns to the ATO. It ran from 2026-08-30 20:21 UTC to 2026-08-30 22:39 UTC, lasting 2 h 18 min. The ATO implemented a fix, and Xero confirmed resolution. |

Full timeline: [Xero changes](https://rewindex.com/company/xero/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://xero.com/privacy](https://xero.com/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://xero.com/terms](https://xero.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://www.xero.com/us/pricing-plans/](https://www.xero.com/us/pricing-plans/) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.xero.com/us/security](https://www.xero.com/us/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-15 05:43 UTC | [Global: Subscriptions - some customers are unable to purchase and management subscriptions](https://stspg.io/jydgq4kzkdwh) | minor | 37 min |  |
| 2026-10-14 04:08 UTC | [Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.](https://stspg.io/ss45xlw0c4zr) | major | 25 min |  |
| 2026-10-13 00:25 UTC | [Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://stspg.io/smv4yz7hglsw) | minor | -4 min |  |
| 2026-10-09 02:30 UTC | [Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://stspg.io/6tfzbv0qczzy) | minor | 0 min |  |
| 2026-10-01 21:36 UTC | [Degraded Performance: US Payroll (Powered by Gusto)](https://stspg.io/4v8qc92t1ykr) | minor | 2.9 h |  |
| 2026-09-29 20:57 UTC | [Degraded Performance: US Payroll (Powered by Gusto)](https://stspg.io/1wqzfgksnh0x) | minor | 6.6 h |  |
| 2026-09-29 13:33 UTC | [UK: HMRC connected services](https://stspg.io/yspbzt3xhd1n) | minor | 59 min |  |
| 2026-09-28 20:32 UTC | [US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero](https://stspg.io/19lcn4mg188f) | critical | 51 min |  |
| 2026-09-28 00:03 UTC | [ATO services may be unavailable](https://stspg.io/ldn6prm1d1st) | major | 26 min |  |
| 2026-09-26 23:28 UTC | [Global : Xero apps unavailable on Apple App Store](https://stspg.io/p1m0t85qxst5) | none | 2.2 h |  |
| 2026-09-24 04:57 UTC | [Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero](https://stspg.io/qm9r80p7nk7k) | none | -58 min |  |
| 2026-09-23 13:16 UTC | [UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)](https://stspg.io/kjs5ly9197kq) | minor | 48 h |  |
| 2026-09-16 08:49 UTC | [Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central](https://stspg.io/pqrgy6lfnzj3) | major | 6.4 h |  |
| 2026-09-15 03:29 UTC | [Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager](https://stspg.io/84rz6r2jfd3m) | major | 16 min |  |
| 2026-09-14 15:08 UTC | [UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)](https://stspg.io/r7h2z990qh16) | minor | 23 h |  |
| 2026-09-13 23:46 UTC | [ATO services may be unavailable](https://stspg.io/1flrtnn9c7hy) | major | 4.1 h |  |
| 2026-09-07 23:46 UTC | [AU: Customers are experiencing errors when using Activity Statement Prefill](https://stspg.io/l5jrc5dl16yj) | minor | 7.4 h |  |
| 2026-09-07 15:30 UTC | [UK: MTD IT - Some customers receiving errors](https://stspg.io/18q1lm1y18b6) | minor | 3.9 h |  |
| 2026-09-07 01:49 UTC | [AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.](https://stspg.io/n64kt33jzsjy) | major | 2.5 h |  |
| 2026-09-02 14:05 UTC | [UK: Tax - MTD and VAT unavailable](https://stspg.io/n0blkxwz915v) | critical | 3.8 h |  |
| 2026-09-01 03:41 UTC | [Global: Invoice Emails - some invoice, quote and statement emails may be delayed](https://stspg.io/p009pmlb96mj) | minor | 3.4 h |  |
| 2026-08-30 23:50 UTC | [Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO](https://stspg.io/3bs8gsfgpmnp) | major | 1.8 h |  |
| 2026-08-30 20:21 UTC | [Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO](https://stspg.io/q8vmpyg7dzgn) | major | 2.3 h |  |
| 2026-08-28 09:15 UTC | [UK: Tax - Errors and slowness with MTD ITSA and VAT](https://stspg.io/8hcjvr5g2xvh) | minor | 2.5 h |  |
| 2026-08-24 01:44 UTC | [AU: Batch Payments - some customers may be unable to process batch payments in Xero.](https://stspg.io/y43wmpppgk93) | minor | 17 min |  |
| 2026-07-24 01:59 UTC | [Global: Xero - some customers may be experiencing issues in Xero](https://stspg.io/ky261d9tzlpz) | major | 1.1 h |  |
| 2026-07-23 04:46 UTC | [Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ](https://stspg.io/jg9fj1q0gh2v) | minor | 3.2 h |  |
| 2026-07-22 03:02 UTC | [Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ](https://stspg.io/mfsx8z76snqd) | minor | 26 min |  |
| 2026-07-22 01:36 UTC | [Global: Expenses - Some customers are experiencing errors when accessing Expense in Xero](https://stspg.io/hn0z87nw8h1d) | none | 0 min |  |
| 2026-07-14 04:57 UTC | [Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero](https://stspg.io/pqrfc7j8wjzl) | minor | 1.8 h |  |
| 2026-07-10 21:24 UTC | [Global: Xero - some customers may be experiencing issues in Xero](https://stspg.io/sq7tjnwkz38c) | minor | 1.3 h |  |
| 2026-07-10 18:16 UTC | [Global: Payroll - some customers may be experiencing errors when accessing Payroll](https://stspg.io/h9nqkd12gs1t) | minor | 2.0 h |  |
| 2026-07-07 13:59 UTC | [EMEA : Some open banking customers unable to create or manually renew bank feeds](https://stspg.io/f17ymznqt9l9) | minor | 10 min |  |
| 2026-06-30 10:29 UTC | [UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings](https://stspg.io/pv6793004q9d) | minor | 17 h |  |
| 2026-06-25 15:28 UTC | [AU: Auto Super - Some customers are not receiving auto super approval codes via SMS](https://stspg.io/t5b82y57nhb4) | minor | 8.1 h |  |
| 2026-06-24 03:32 UTC | [Global: Bank Reconciliation - some customers are expecting an issue with reconciling](https://stspg.io/0ffyf2lr5g10) | minor | 1.1 h |  |
| 2026-06-23 02:28 UTC | [NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.](https://stspg.io/x6kmdkhh7s09) | none | -314 min |  |
| 2026-06-17 07:43 UTC | [Global: Xero - Some customers experienced errors](https://stspg.io/bcqhkcshy1sd) | none | 1.7 h |  |
| 2026-06-10 23:04 UTC | [Australia: Payroll- some customers are experiencing issues with loading pages in Payroll](https://stspg.io/ky23rszpds98) | minor | 54 min |  |
| 2026-06-10 08:48 UTC | [Global: Errors when using Xero](https://stspg.io/1jc8vk49rpnf) | minor | 59 min |  |
| 2026-06-05 15:47 UTC | [Global: Reporting - Errors loading reports](https://stspg.io/nxyjhwrg4p76) | major | 43 min |  |
| 2026-06-02 09:43 UTC | [Global: Xero - Some customers would have experienced errors in Xero](https://stspg.io/1gqxgt0my94h) | none | 40 min |  |
| 2026-06-01 23:55 UTC | [Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.](https://stspg.io/9jkdqkpm847y) | major | 1.1 h |  |
| 2026-06-01 05:15 UTC | [Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero](https://stspg.io/3gjml484ss9y) | minor | 22 h |  |
| 2026-05-22 04:08 UTC | [Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.](https://stspg.io/42sj9g8kbqjq) | minor | 37 min |  |
| 2026-05-20 01:46 UTC | [Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero](https://stspg.io/lztn1yyj322v) | minor | 7 min |  |
| 2026-05-20 00:22 UTC | [Global: Xero - some customers would be experiencing errors when logging in.](https://stspg.io/ltkdkrdw8g8x) | minor | 27 min |  |
| 2026-05-07 02:20 UTC | [Global: Resolved – Platform stable, Post Incident Summary to follow](https://stspg.io/x5sp1p13ccxp) | major | 8 d |  |
| 2026-05-06 09:30 UTC | [Global: Xero - some customers may be experiencing issues in Xero](https://stspg.io/lblc5xgt7jd2) | minor | 1.6 h |  |
| 2026-05-06 03:54 UTC | [Global: Xero- some customers may be experiencing issues in Xero](https://stspg.io/qh7bjv198c6j) | major | 31 min |  |
| 2026-05-06 01:39 UTC | [Global - some customers would have experienced issues using Xero](https://status.xero.com/incidents/v4fqk9tw65q7) | none | 0 min |  |
| 2026-05-05 21:12 UTC | [Global: Xero - some customers may be experiencing errors in Xero](https://status.xero.com/incidents/ck83f7jw1k19) | major | 29 min |  |
| 2026-04-29 05:32 UTC | [Global: Xero - Customers are experiencing issues accessing Xero](https://status.xero.com/incidents/48ct4hgv39zv) | none | 10 min |  |
| 2026-04-27 23:12 UTC | [Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.](https://status.xero.com/incidents/kyw35kcrnk88) | none | 0 min |  |
| 2026-04-24 23:00 UTC | [Global: Xero - Some customers may be experiencing slowness and errors across Xero](https://status.xero.com/incidents/ny8wvq5c15xy) | minor | 35 min |  |
| 2026-04-21 01:15 UTC | [Global: Xero - some customers may have been unable to login.](https://status.xero.com/incidents/bjjj7gjx755n) | none | 0 min |  |
| 2026-04-16 09:29 UTC | [Global: Hubdoc - Errors and performance issues](https://status.xero.com/incidents/c89mqprp4087) | major | 1.5 h |  |
| 2026-04-14 23:20 UTC | [AU: Tax - Some customers are experiencing an issue accessing tax returns.](https://status.xero.com/incidents/yfxmgjrhrxtp) | minor | 25 min |  |
| 2026-04-07 09:17 UTC | [Global: Xero - Some users are experiencing errors across Xero](https://status.xero.com/incidents/m0dg9ry75cw4) | minor | 29 min |  |
| 2026-03-24 12:00 UTC | [Global: Xero - Some users are experiencing errors across Xero](https://status.xero.com/incidents/xm2vd0lvj1rj) | none | 0 min |  |
| 2026-03-10 01:38 UTC | [Global: Xero - some users may be experiencing an error page when logging into Xero.](https://status.xero.com/incidents/2hkydy81cg65) | major | 16 min |  |
| 2026-02-27 01:05 UTC | [Global: Projects - Delay in Data Syncing to Projects](https://status.xero.com/incidents/bp3mtb33f362) | minor | 12 h |  |
| 2026-02-26 09:29 UTC | [Global: Projects - Creating and changing Projects](https://status.xero.com/incidents/tyvz5q4yl7l5) | minor | 2.5 h |  |
| 2026-02-10 14:00 UTC | [Xero Practice Manager (NZ) scheduled maintenance.](https://status.xero.com/incidents/r75f2wwhl6sw) | none | 0 min |  |
| 2026-02-03 21:44 UTC | [Global: Homepage - some bank account widgets aren't loading](https://status.xero.com/incidents/tlg6x5yx2385) | minor | 49 min |  |
| 2026-02-03 05:36 UTC | [AU & NZ: Tax - Some customers may be experiencing errors when loading AU and NZ tax returns](https://status.xero.com/incidents/hq8xr8nycm6y) | major | 11 h |  |
| 2026-01-30 01:21 UTC | [Global: Xero Log In - some customers are experiencing issues logging into Xero](https://status.xero.com/incidents/mrqcdxk74ljv) | major | 15 min |  |
| 2026-01-28 04:48 UTC | [Global: XeroMe - Customers are unable to access XeroMe](https://status.xero.com/incidents/fygw2tft8k9n) | major | 2.5 h |  |
| 2026-01-19 21:48 UTC | [Global: Payroll - some customers may be unable to access Payroll](https://status.xero.com/incidents/q97by5gw94zy) | major | 3.8 h |  |
| 2026-01-12 00:53 UTC | [Global: Xero - some customers are experiencing errors in Xero.](https://status.xero.com/incidents/25cr77ckxpxp) | minor | 41 min |  |
| 2025-12-10 16:03 UTC | [South Africa - Some customers may be experiencing issues when accessing parts of Xero](https://status.xero.com/incidents/crbgn44w679y) | minor | 5.4 h |  |
| 2025-12-08 22:45 UTC | [Global: XPM - Some customers are unable to access XPM](https://status.xero.com/incidents/24xj0py6g42f) | major | 18 min |  |
| 2025-12-03 14:09 UTC | [United Kingdom: HMRC - Issues connecting to HMRC](https://status.xero.com/incidents/6mypnwgyf8y8) | none | 46 min |  |
| 2025-12-03 09:30 UTC | [Global: SyftX - Customers receiving an error](https://status.xero.com/incidents/57mmrc7691p3) | major | 5.1 h |  |
| 2025-12-01 19:08 UTC | [Global: Bills - Some customers are unable to access Bills](https://status.xero.com/incidents/jycpshsy6tbg) | major | 28 min |  |
| 2025-11-24 08:59 UTC | [Global: Some customers are experiencing errors accessing Xero](https://status.xero.com/incidents/3vnxf8py1qv1) | minor | 1.0 h |  |
| 2025-11-23 08:05 UTC | [Global: Yodlee Bank Feeds maintenance](https://status.xero.com/incidents/xnt6bfwwmj77) | none | 1.9 h |  |
| 2025-11-13 18:43 UTC | [Global: Xero Accounting App - Some customers are unable to access the Xero Accounting App](https://status.xero.com/incidents/hry62ltv6rpj) | major | 1.9 h |  |
| 2025-11-08 21:00 UTC | [Global: Xero - Some customers are experiencing slowness](https://status.xero.com/incidents/b99w4v97wb37) | minor | 53 min |  |
| 2025-11-05 22:21 UTC | [AU: XPM - Some customers are unable to access Tax returns](https://status.xero.com/incidents/45y59w8h7305) | major | 30 min |  |
| 2025-10-31 01:51 UTC | [Global: Fixed Assets - We are aware customers are experiencing errors when accessing Fixed Assets](https://status.xero.com/incidents/lnhpmw386km0) | major | 33 min |  |
| 2025-10-30 01:13 UTC | [Global: Payroll - We are aware some customers are currently experiencing errors in Payroll](https://status.xero.com/incidents/ymxw124f611b) | major | 1.2 h |  |
| 2025-10-27 10:48 UTC | [Global: Some customers are experiencing errors and slowness when accessing Xero](https://status.xero.com/incidents/mgx5p65qhwl1) | minor | 21 min |  |
| 2025-10-20 07:06 UTC | [Global: Some customers are experiencing errors and slowness when accessing Xero](https://status.xero.com/incidents/8q1vxrlwpkcp) | major | 26 h |  |
| 2025-10-17 02:07 UTC | [AU: Bills - Some customers are unable to make batch payments](https://status.xero.com/incidents/5qc2jjt9pbp6) | major | 41 min |  |
| 2025-10-01 07:02 UTC | [Global: Hubdoc - Some customers are experiencing delays in publishing documents](https://status.xero.com/incidents/5rzwswk7ktqz) | minor | 2.4 h |  |
| 2025-09-24 07:25 UTC | [Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue](https://status.xero.com/incidents/fln2hm1bs6p6) | minor | 19 h |  |
| 2025-09-23 23:11 UTC | [Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue](https://status.xero.com/incidents/r607xng3jbcx) | major | 8.2 h |  |
| 2025-09-16 00:24 UTC | [Global: Login - some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero](https://status.xero.com/incidents/bksljps3n02r) | minor | 1.1 h |  |
| 2025-09-11 12:20 UTC | [Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero](https://status.xero.com/incidents/13sk6pljbrn3) | minor | 6.3 h |  |
| 2025-08-20 07:41 UTC | [Global: Projects - Customers are experiencing errors trying to create or edit projects](https://status.xero.com/incidents/ykf3gm7n7myj) | major | 1.1 h |  |
| 2025-08-12 04:04 UTC | [Global: Reporting - some customers may be experiencing issues running reports](https://status.xero.com/incidents/zz4thz069gfv) | minor | 1.2 h |  |
| 2025-08-05 11:19 UTC | [Global: Hubdoc - Customers may experience a delay in publishing documents to Xero](https://status.xero.com/incidents/2gjd0q0qcc8t) | minor | 46 min |  |
| 2025-08-04 15:31 UTC | [UK: Delay with tax submissions](https://status.xero.com/incidents/smfc9y4044sc) | minor | 18 h |  |
| 2025-07-31 08:26 UTC | [Global: Invoicing - Sending Invoices via mobile app](https://status.xero.com/incidents/rwmrnn590cjx) | minor | 2.0 h |  |
| 2025-07-29 18:19 UTC | [Global: Expenses - Some customers are receiving errors when processing batch payments and uploading receipts](https://status.xero.com/incidents/kh3c8jdwm944) | major | 1.2 h |  |
| 2025-07-29 05:32 UTC | [AU: Tax - Some customers are receiving an error when attempting to access BAS and Annual Tax in Xero](https://status.xero.com/incidents/fh8xdzfglpn6) | major | 1.6 h |  |
| 2025-07-28 23:27 UTC | [AU: Tax - Customers are receiving an error when attempting to interact with the ATO. This will impact lodgements, prelodge, prefill, STP, BAS and NOA services.](https://status.xero.com/incidents/3wqn7w4gt6ht) | major | 3.3 h |  |
| 2025-07-22 19:30 UTC | [Global: Xero - Customers may be experiencing errors in Xero](https://status.xero.com/incidents/yf3pr9x65shs) | none | 18 min |  |
| 2025-07-21 22:00 UTC | [NZ: Tax - some customers received errors creating or editing a tax return or payment](https://status.xero.com/incidents/klf8xbyyymgk) | minor | 0 min |  |


## Charts

### Chart data: Xero status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2016 | 67 | 13 |
| 2017 | 68 | 17 |
| 2018 | 94 | 31 |
| 2019 | 75 | 43 |
| 2020 | 100 | 46 |
| 2021 | 121 | 56 |
| 2022 | 114 | 41 |
| 2023 | 196 | 70 |
| 2024 | 138 | 58 |
| 2025 | 66 | 24 |
| 2026 | 70 | 22 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | critical | 2 |
| 2023-10 | major | 5 |
| 2023-10 | minor | 7 |
| 2023-10 | none | 2 |
| 2023-11 | critical | 4 |
| 2023-11 | major | 5 |
| 2023-11 | minor | 5 |
| 2023-11 | none | 3 |
| 2023-12 | critical | 1 |
| 2023-12 | major | 3 |
| 2023-12 | minor | 1 |
| 2023-12 | none | 2 |
| 2024-01 | critical | 1 |
| 2024-01 | major | 1 |
| 2024-01 | minor | 8 |
| 2024-01 | none | 1 |
| 2024-02 | critical | 1 |
| 2024-02 | major | 3 |
| 2024-02 | minor | 11 |
| 2024-02 | none | 2 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 6 |
| 2024-03 | none | 1 |
| 2024-04 | major | 4 |
| 2024-04 | minor | 3 |
| 2024-04 | none | 2 |
| 2024-05 | major | 9 |
| 2024-05 | minor | 6 |
| 2024-06 | critical | 1 |
| 2024-06 | major | 6 |
| 2024-06 | minor | 8 |
| 2024-06 | none | 1 |
| 2024-07 | critical | 1 |
| 2024-07 | major | 2 |
| 2024-07 | minor | 2 |
| 2024-07 | none | 2 |
| 2024-08 | critical | 2 |
| 2024-08 | major | 3 |
| 2024-08 | minor | 3 |
| 2024-08 | none | 3 |
| 2024-09 | critical | 1 |
| 2024-09 | major | 6 |
| 2024-09 | minor | 7 |
| 2024-10 | critical | 1 |
| 2024-10 | major | 3 |
| 2024-10 | minor | 5 |
| 2024-10 | none | 3 |
| 2024-11 | major | 6 |
| 2024-11 | minor | 1 |
| 2024-11 | none | 2 |
| 2024-12 | major | 6 |
| 2024-12 | minor | 3 |
| 2025-01 | critical | 1 |
| 2025-01 | major | 1 |
| 2025-01 | minor | 5 |
| 2025-01 | none | 1 |
| 2025-02 | major | 3 |
| 2025-02 | minor | 1 |
| 2025-02 | none | 3 |
| 2025-03 | minor | 1 |
| 2025-03 | none | 5 |
| 2025-04 | major | 1 |
| 2025-04 | minor | 2 |
| 2025-05 | major | 2 |
| 2025-05 | minor | 5 |
| 2025-06 | major | 1 |
| 2025-06 | minor | 1 |
| 2025-07 | major | 4 |
| 2025-07 | minor | 3 |
| 2025-07 | none | 2 |
| 2025-08 | major | 1 |
| 2025-08 | minor | 3 |
| 2025-09 | major | 1 |
| 2025-09 | minor | 3 |
| 2025-10 | major | 4 |
| 2025-10 | minor | 2 |
| 2025-11 | major | 2 |
| 2025-11 | minor | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 3 |
| 2025-12 | minor | 1 |
| 2025-12 | none | 1 |
| 2026-01 | major | 3 |
| 2026-01 | minor | 1 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 3 |
| 2026-02 | none | 1 |
| 2026-03 | major | 1 |
| 2026-03 | none | 1 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 3 |
| 2026-04 | none | 3 |
| 2026-05 | major | 3 |
| 2026-05 | minor | 4 |
| 2026-05 | none | 1 |
| 2026-06 | major | 2 |
| 2026-06 | minor | 6 |
| 2026-06 | none | 3 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 6 |
| 2026-07 | none | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 2 |
| 2026-09 | critical | 2 |
| 2026-09 | major | 5 |
| 2026-09 | minor | 7 |
| 2026-09 | none | 2 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 4 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/xero · Markdown: https://rewindex.com/company/xero.md · JSON: https://rewindex.com/api/v1/companies/xero · Generated 2026-10-18T02:28:26.168Z