# xAI: Investigating service degradation

> xAI status incident “Investigating service degradation” on 2026-10-21: impact minor (vendor’s label), 1.9 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/qy67qt0s4n18
Last updated: 2026-10-21T17:40:30Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-21 15:46 UTC · Resolved: 2026-10-21 17:40 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: cursor.com, Grok Bot
- [Vendor status page: https://status.x.ai/cursor-com/qy67qt0s4n18](https://status.x.ai/cursor-com/qy67qt0s4n18)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-10-21 15:46 UTC: We are investigating a service degradation affecting billing dashboards. You may notice errors in regards to billing, usage, and plan changes.
- **investigating** 2026-10-21 15:56 UTC: A fix has been implemented and we are monitoring for service restoration.
- **resolved** 2026-10-21 17:40 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-10-21 15:46 UTC, resolved after 1.9 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/qy67qt0s4n18
- Citation: xAI, “Investigating service degradation” (2026-10-21 15:46 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/qy67qt0s4n18 (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation (2026-10-21)](https://rewindex.com/company/xai/incidents/qy67qt0s4n18)`


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Canonical: https://rewindex.com/company/xai/incidents/qy67qt0s4n18 · Markdown: https://rewindex.com/company/xai/incidents/qy67qt0s4n18.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/qy67qt0s4n18 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:13:50.343Z