# xAI: Investigating service degradation — Cloud Agents and Automations

> xAI status incident “Investigating service degradation — Cloud Agents and Automations” on 2026-09-17: impact minor (vendor’s label), 4.7 h, 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/jdm0j510q78b
Last updated: 2026-09-17T20:04:04Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-17 15:20 UTC · Resolved: 2026-09-17 20:04 UTC · Duration: 4.7 h
- Updates: 7 · Affected components: Automations, Bugbot, Cloud Agents, Grok Bot
- [Vendor status page: https://status.x.ai/automations/jdm0j510q78b](https://status.x.ai/automations/jdm0j510q78b)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-17 15:20 UTC: We are investigating a service degradation affecting Cloud Agents and Automations
- **investigating** 2026-09-17 15:50 UTC: We are currently investigating this issue. We will provide updates as more information becomes available.
- **investigating** 2026-09-17 15:58 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-17 17:31 UTC: We are continuing to investigate this issue. Cloud Agents, Automations, and Review Agents (resulting from Cloud Agents) are affected. Bugbot is not affected.
- **investigating** 2026-09-17 18:02 UTC: Affected services are back to normal operation. Our team continues to monitor everything closely.
- **investigating** 2026-09-17 18:12 UTC: A fix has been implemented and we are monitoring for service restoration.
- **resolved** 2026-09-17 20:04 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-17 15:20 UTC, resolved after 4.7 h, 7 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/jdm0j510q78b
- Citation: xAI, “Investigating service degradation — Cloud Agents and Automations” (2026-09-17 15:20 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/jdm0j510q78b (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation — Cloud Agents and Automations (2026-09-17)](https://rewindex.com/company/xai/incidents/jdm0j510q78b)`


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Canonical: https://rewindex.com/company/xai/incidents/jdm0j510q78b · Markdown: https://rewindex.com/company/xai/incidents/jdm0j510q78b.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/jdm0j510q78b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:02:52.087Z