# xAI: Investigating service degradation — Cloud Agents and Grok Bot

> xAI status incident “Investigating service degradation — Cloud Agents and Grok Bot” on 2026-09-29: impact minor (vendor’s label), 3.7 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/jb59kzth2pwf
Last updated: 2026-09-29T18:05:31Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 14:25 UTC · Resolved: 2026-09-29 18:05 UTC · Duration: 3.7 h
- Updates: 4 · Affected components: Cloud Agents, Grok Bot
- [Vendor status page: https://status.x.ai/cloud-agents/jb59kzth2pwf](https://status.x.ai/cloud-agents/jb59kzth2pwf)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-29 14:25 UTC: We are investigating a service degradation affecting Cloud Agents and Grok Bot.
- **investigating** 2026-09-29 15:26 UTC: The root cause has been identified and a fix is being implemented.
- **investigating** 2026-09-29 17:54 UTC: Fixes are being implemented and we are monitoring for service restoration.
- **resolved** 2026-09-29 18:05 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-29 14:25 UTC, resolved after 3.7 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/jb59kzth2pwf
- Citation: xAI, “Investigating service degradation — Cloud Agents and Grok Bot” (2026-09-29 14:25 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/jb59kzth2pwf (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation — Cloud Agents and Grok Bot (2026-09-29)](https://rewindex.com/company/xai/incidents/jb59kzth2pwf)`


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Canonical: https://rewindex.com/company/xai/incidents/jb59kzth2pwf · Markdown: https://rewindex.com/company/xai/incidents/jb59kzth2pwf.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/jb59kzth2pwf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:08:46.558Z