# xAI: Investigating service degradation

> xAI status incident “Investigating service degradation” on 2026-09-03: impact major (vendor’s label), 3.4 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/dj4cgfmwgm65
Last updated: 2026-09-03T17:07:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-03 13:41 UTC · Resolved: 2026-09-03 17:07 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Automations, Bugbot, Cloud Agents, Cursor IDE (Desktop), Cursor IDE (iOS), Grok Bot
- [Vendor status page: https://status.x.ai/automations/dj4cgfmwgm65](https://status.x.ai/automations/dj4cgfmwgm65)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-03 13:41 UTC: We are investigating a service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents
- **investigating** 2026-09-03 15:33 UTC: We have identified the cause and are actively working on a mitigation.
- **resolved** 2026-09-03 17:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-03 13:41 UTC: [Major incident: Investigating service degradation](https://rewindex.com/change/ic9c274569cf9b3.md)

## Cite this

Status incident (vendor impact label: major) posted by xAI, started 2026-09-03 13:41 UTC, resolved after 3.4 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/dj4cgfmwgm65
- Citation: xAI, “Investigating service degradation” (2026-09-03 13:41 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/dj4cgfmwgm65 (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation (2026-09-03)](https://rewindex.com/company/xai/incidents/dj4cgfmwgm65)`


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Canonical: https://rewindex.com/company/xai/incidents/dj4cgfmwgm65 · Markdown: https://rewindex.com/company/xai/incidents/dj4cgfmwgm65.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/dj4cgfmwgm65 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:02:02.919Z