# xAI: Models outage

> xAI status incident “Models outage” on 2026-09-03: impact major (vendor’s label), 3.6 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/INC72f6dd00
Last updated: 2026-09-03T17:09:14Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-03 13:30 UTC · Resolved: 2026-09-03 17:09 UTC · Duration: 3.6 h
- Updates: 2 · Affected components: Grok (Android), Global (api.x.ai), US (us.api.x.ai), Grok (Build), grok.com, Grok in X, Grok (iOS), Grok (Office/Workspace Plugins)
- [Vendor status page: https://status.x.ai/android-app/INC72f6dd00](https://status.x.ai/android-app/INC72f6dd00)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-03 13:30 UTC: Grok is experiencing issues. We are working on restoring service as quickly as possible.
- **resolved** 2026-09-03 17:09 UTC: We have resolved the situation, and traffic is healthy again.

## Rewindex changes for this incident

- 2026-09-03 13:30 UTC: [Major incident: Models outage](https://rewindex.com/change/i91f33c1c2b7bdd.md)

## Cite this

Status incident (vendor impact label: major) posted by xAI, started 2026-09-03 13:30 UTC, resolved after 3.6 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/INC72f6dd00
- Citation: xAI, “Models outage” (2026-09-03 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/INC72f6dd00 (CC BY 4.0).
- Markdown link: `[xAI: Models outage (2026-09-03)](https://rewindex.com/company/xai/incidents/INC72f6dd00)`


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Canonical: https://rewindex.com/company/xai/incidents/INC72f6dd00 · Markdown: https://rewindex.com/company/xai/incidents/INC72f6dd00.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/INC72f6dd00 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:01:36.571Z