# xAI: Investigating service degradation — Grok Bot

> xAI status incident “Investigating service degradation — Grok Bot” on 2026-09-18: impact minor (vendor’s label), 5.7 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/14xbn0wxbpdb
Last updated: 2026-09-18T23:02:23Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-18 17:19 UTC · Resolved: 2026-09-18 23:02 UTC · Duration: 5.7 h
- Updates: 4 · Affected components: Grok Bot
- [Vendor status page: https://status.x.ai/grok-bot/14xbn0wxbpdb](https://status.x.ai/grok-bot/14xbn0wxbpdb)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-18 17:19 UTC: We are investigating a service degradation affecting Grok Bot.
- **investigating** 2026-09-18 19:01 UTC: The root cause has been identified and a fix is being rolled out. Some users may see Grok Bot respond slowly or not respond at all. We will provide another update shortly.
- **investigating** 2026-09-18 19:53 UTC: A fix has been implemented and we are monitoring for service restoration. Grok Bot should be responding normally again.
- **resolved** 2026-09-18 23:02 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-18 17:19 UTC, resolved after 5.7 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/14xbn0wxbpdb
- Citation: xAI, “Investigating service degradation — Grok Bot” (2026-09-18 17:19 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/14xbn0wxbpdb (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation — Grok Bot (2026-09-18)](https://rewindex.com/company/xai/incidents/14xbn0wxbpdb)`


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Canonical: https://rewindex.com/company/xai/incidents/14xbn0wxbpdb · Markdown: https://rewindex.com/company/xai/incidents/14xbn0wxbpdb.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/14xbn0wxbpdb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:02:51.687Z