# xAI: Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7

> xAI status incident “Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7” on 2026-09-22: impact minor (vendor’s label), 44 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xai/incidents/0cn36t8pvhfj
Last updated: 2026-09-22T13:45:43Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-22 13:02 UTC · Resolved: 2026-09-22 13:45 UTC · Duration: 44 min
- Updates: 3 · Affected components: Automations, Cloud Agents
- [Vendor status page: https://status.x.ai/automations/0cn36t8pvhfj](https://status.x.ai/automations/0cn36t8pvhfj)
- [Company: xAI](https://rewindex.com/company/xai.md)

## Timeline of updates

- **investigating** 2026-09-22 13:02 UTC: We are aware of an issue where Grok 4.7 fails to be selected as a model for Cloud Agents. We are investigating the issue.
- **investigating** 2026-09-22 13:08 UTC: The root cause has been identified and a fix is being implemented.
- **resolved** 2026-09-22 13:45 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-22 13:02 UTC, resolved after 44 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/xai/incidents/0cn36t8pvhfj
- Citation: xAI, “Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7” (2026-09-22 13:02 UTC). Archived by Rewindex: https://rewindex.com/company/xai/incidents/0cn36t8pvhfj (CC BY 4.0).
- Markdown link: `[xAI: Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 (2026-09-22)](https://rewindex.com/company/xai/incidents/0cn36t8pvhfj)`


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Canonical: https://rewindex.com/company/xai/incidents/0cn36t8pvhfj · Markdown: https://rewindex.com/company/xai/incidents/0cn36t8pvhfj.md · JSON: https://rewindex.com/api/v1/companies/xai/incidents/0cn36t8pvhfj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:02:51.177Z