# WorkOS: Elevated API and AuthKit errors for some requests (Columbus, OH region)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-01 15:30 UTC · Resolved: 2026-10-01 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/zck5x6nt2s7m](https://stspg.io/zck5x6nt2s7m)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Timeline of updates

- **resolved** 2026-10-01 15:30 UTC: On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit\_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.


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Canonical: https://rewindex.com/company/workos/incidents/zz26t7zld3sm · Markdown: https://rewindex.com/company/workos/incidents/zz26t7zld3sm.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/zz26t7zld3sm · Generated 2026-10-19T23:35:23.020Z