# WorkOS: Delayed Email Deliverability

> WorkOS status incident “Delayed Email Deliverability” on 2026-08-14: impact none (vendor’s label), 31 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/workos/incidents/x92nf2lyg0y4
Last updated: 2026-08-14T20:45:04Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-14 20:14 UTC · Resolved: 2026-08-14 20:45 UTC · Duration: 31 min
- Updates: 3 · Affected components: AuthKit, Core Services - AuthKit
- [Vendor status page: https://stspg.io/lwv6xsggrts1](https://stspg.io/lwv6xsggrts1)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Timeline of updates

- **investigating** 2026-08-14 20:14 UTC: We're investigating delays in email deliverability.
- **monitoring** 2026-08-14 20:44 UTC: We've mitigated the impact and email delivery is returning to normal.
- **resolved** 2026-08-14 20:45 UTC: This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

## Cite this

Status incident (vendor impact label: none) posted by WorkOS, started 2026-08-14 20:14 UTC, resolved after 31 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/workos/incidents/x92nf2lyg0y4
- Citation: WorkOS, “Delayed Email Deliverability” (2026-08-14 20:14 UTC). Archived by Rewindex: https://rewindex.com/company/workos/incidents/x92nf2lyg0y4 (CC BY 4.0).
- Markdown link: `[WorkOS: Delayed Email Deliverability (2026-08-14)](https://rewindex.com/company/workos/incidents/x92nf2lyg0y4)`


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Canonical: https://rewindex.com/company/workos/incidents/x92nf2lyg0y4 · Markdown: https://rewindex.com/company/workos/incidents/x92nf2lyg0y4.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/x92nf2lyg0y4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:39:18.218Z