# WorkOS: Elevated errors across SSO and AuthKit

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-23 15:57 UTC · Resolved: 2026-10-23 17:01 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: AuthKit, Core Services - AuthKit, Core Services - SSO, SSO
- [Vendor status page: https://status.workos.com/incidents/ct4rvjngrj0f](https://status.workos.com/incidents/ct4rvjngrj0f)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Timeline of updates

- **investigating** 2026-10-23 15:57 UTC: We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.
- **monitoring** 2026-10-23 16:09 UTC: We're seeing recovery across services and will continue to monitor.
- **resolved** 2026-10-23 17:01 UTC: This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

## Rewindex changes for this incident

- 2026-10-23 15:57 UTC: [Major incident: Elevated errors across SSO and AuthKit](https://rewindex.com/change/ie853d30a663b22.md)
- 2026-10-23 16:14 UTC: [Incident updated: Elevated errors across SSO and AuthKit](https://rewindex.com/change/ra6b1ecc0f62bcd.md)
- 2026-10-23 17:04 UTC: [Incident updated: Elevated errors across SSO and AuthKit](https://rewindex.com/change/r4a009a72e2c14e.md)


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Canonical: https://rewindex.com/company/workos/incidents/ct4rvjngrj0f · Markdown: https://rewindex.com/company/workos/incidents/ct4rvjngrj0f.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/ct4rvjngrj0f · Generated 2026-10-24T11:05:03.268Z